EUC Support Engineer
at Brakes
Newhouse, Scotland, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 22 Dec, 2024 | Not Specified | 25 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Provide both onsite and remote 2nd line support for end-users
- Ability to prioritise workload to ensure service levels are maintained.
- Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution.
- Proactive replacement of end of life assets, including the asset disposal or recycling of the old device.
- Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role.
- Administration of mobile devices via an MDM platform and SIM card connections
- Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning
- Ensure that changes are made in accordance to change management guidelines and policies.
- Providing support to projects as required to support the deployment of new technologies.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Proficient
1
Newhouse, United Kingdom
