European Practice Director

at  Access Partnership

Brussels, Région de Bruxelles-Capitale - Brussels Hoofdstedelijk Gewest, Belgium -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate31 Jan, 2025Not Specified01 Nov, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Ensure client satisfaction and loyalty with products, services, and overall experience of Access Partnership
  • Develop and execute account plans, including account-specific strategies to achieve revenue and growth targets
  • Establish & maintain effective communication channels for regular updates and addressing client concerns
  • Oversee delivery assurance of all contracted services, working with practice management to ensure delivery excellence
  • Establish and monitor KPI’s for all clients related to satisfaction, retention, and revenue
  • Leverage data and analytic to inform service improvements and report to clients
  • Lead the segmentation of clients to design tailored communication strategies
  • Communicate potential client and/or market shifts, changes, or reactions, as well as client needs back to appropriate levels

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Software Engineering

Graduate

Proficient

1

Brussels, Belgium