Evening Hotel Front Desk

at  Myer Hospitality

Comfort Inn at Thousand Hills is looking for an Evening Front Desk Agent. This front desk shift is Wednesday thru Sunday 3pm-11pm with Monday and Tuesday off. We are looking for someone who wants a rewarding career in the hospitality industry and wants too demonstrate their excellent customer service skills.
Our thriving hotel is looking for a friendly and trustworthy individual to be our new concierge. You are the first person to meet guests upon arrival and will be responsible for checking in guests, making reservations, recommending local activities or restaurants, arranging transportation and any other tasks as needed. Our ideal applicant has exceptional attention to detail and a strong desire to ensure that our visitors have a wonderful stay at our hotel. Apply now if this describes you!Compensation:

$16.05 hourlyResponsibilities:

• Take and distribute messages or mail, and reroute calls by answering the phone and making reservations
• Function as a contact point for guests seeking support or information and taking care of their needs and expectations
• Address issues and complaints from guests and find an appropriate answer
• Welcome all guests and confirm bookings upon their arrival
• Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesses

Qualifications:

• 1+ years of hotel industry experience in roles such as hotel front desk agent preferred
• Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
• Expertise of the local area to make recommendations for restaurants and other activities
• Comfortable taking telephone calls and mitigating stressful situations
• Must have graduated high school, received a GED or equivalent

About Company
Myer Hospitality is a local family-owned business with over 50 years of experience in hospitality.
We have a variety of tourism-related businesses in the Branson area. These include hotels, ticketing, media, and attractions.
Our current and future team members strive to uphold five core values: Passion for serving others, Excellence in all we do, Teamwork, Integrity, and Family.
Along with our Christian values, the core values focus us toward “Passionately Serving with Excellence” while “Delivering Award Winning Hospitality.

• Take and distribute messages or mail, and reroute calls by answering the phone and making reservations
• Function as a contact point for guests seeking support or information and taking care of their needs and expectations
• Address issues and complaints from guests and find an appropriate answer
• Welcome all guests and confirm bookings upon their arrival
• Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesse