Event and Race Assistant Manager

at  U S National Whitewater Center

The Event and Race Asst. Manager at the Whitewater Center (Whitewater) is responsible for the strategic planning, budgeting, coordination, and follow-up of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event and Race Asst. Manager is a full-time, on-site, benefits eligible position and reports directly to the Event and Race Manager.

REQUIREMENTS

• Bachelor’s degree in Management, Business, Hospitality, Outdoor Recreation or equivalent.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
• Ability to think critically and be proactive.
• Excellent Microsoft Office skills.

• Manage the planning and execution of all public events, ensuring smooth operations and exceptional guest experiences.
• Collaborate with multiple departments to coordinate logistics, resources, and timelines for events.
• Support in training and scheduling of hourly employees to ensure adequate staffing for events.
• Conduct vendor outreach and maintain strong relationships with partners.
• Create engaging event programming that appeals to the target audience and aligns with company objectives.
• Oversee race operations including packet pick-ups, trail marking, venue layouts and timing software management.
• Manage event webpages, update content regularly, and ensure accurate information is available to guests.
• Actively participate and engage with the running/climbing/biking community in greater Charlotte to stay informed about trends and preferences.
• Handle guest communication promptly and professionally, addressing emails, feedback, and concerns.
• Aid in database management, including data entry, organization, and maintenance of event-related information.
• Perform other duties as assigned.