Event Consultant

at  The All Occasions Group Inc

Description:
All Occasions Event Rental provides rented event equipment and related services for a variety of types of events, in the Cincinnati and Louisville markets. Our Customer Service Representatives/Event Consultants assist our prestigious clientele to select and reserve items to make their events come to life. This full time position is based out of our Cincinnati headquarters, and has a starting salary range of $22-24 per hour, plus benefits such as 401k with company match, paid time off, and a stable team environment. See additional benefits below. Full training, as well as growth and development opportunities such as CERP certification and advancement, are provided for candidates who show a passion for customer service and a keen eye for details.

We will provide for our Event Consultants:

• Choice of PPO or HSA healthcare plan, with dental and vision options
• Fully company paid short and long term disability insurance and life insurance
• 401k plan with 100% match, up to 4% of annual salary
• Starting amount of 96 hours of PTO annually
• 6 paid holidays
• Stable team with low turnover

Our Event Consultants will be responsible to:

• Educate clients about company rental processes
• Solve issues for customers as they occur, whether related to their order or otherwise
• Provide, discuss, and revise a proposal using rental software in a timely manner
• Up-sell products, goods and services, where appropriate
• Create CAD drawings using PartyCAD
• Update seasonal showroom displays
• Stay current on event and design trends
• Participate in industry education
• Network with other industry professionals

Our Event Consultants are required to:

• Demonstrate superior verbal and written communication abilities
• Possess excellent organizational skills and follow up
• Work independently and as part of a team
• Have a minimum of 2 years experience in customer service, public relations, sales, meeting/event planning, or a related field
• Maintain a professional demeanor and appearance

At All Occasions Event Rental, for over 40 years, we have built our reputation on outstanding customer service, a knowledgeable staff, and the most impressive array of products in the region. We strive to be the best place to work for our passionate colleagues, and our client’s favorite event partner, bar none. We are dedicated to attracting and training the best people, offering a breadth of quality products, continually improving our processes, and providing unparalleled customer service to delight our clients.

Requirements:

• Demonstrate superior verbal and written communication abilities
• Possess excellent organizational skills and follow up
• Work independently and as part of a team
• Have a minimum of 2 years experience in customer service, public relations, sales, meeting/event planning, or a related field
• Maintain a professional demeanor and appearance

Please refer the Job description for details