Event Experience & Design Specialist

at  Encore Global

POSITION OVERVIEW

The Event Experience and Design Specialist plays a pivotal role within the Event Experience & Design Department at Encore Canada, specializing in event decor and design, team management, and project coordination. This role is responsible for supporting and working alongside the talented team of event designers, project coordinators, and administrators, ensuring meticulous planning and seamless execution of numerous events. This includes project management, budget oversight, event design and concept curation for all events that come to the department. The Event Experience and Design Specialist reports to Manager, Event Experience and Design.

JOB QUALIFICATIONS:

• A bachelor’s degree (BS/BA) in a related field is preferred but not required.
• A minimum of 2 years of relevant experience in event production, decor and design, including project management; focus in Toronto is preferred, but not required.
• 2-3 days in office at the Mississauga location in a hybrid model, ability to work at events in the greater Toronto Area 1-2 times a week
• Exceptional organizational, time management, and multitasking abilities.
• Proficiency in event management software and computer applications.
• Excellent interpersonal skills to effectively interact with clients, stakeholders, and team members.

Competency Group

• Deliver World Class Service
• Hospitality
• Ownership
• Do The Right Thing
• Demonstrates Self-Awareness
• Drive Results
• Ensures Accountability
• See The Big Picture
• Decision Quality
• Manages Complexity
• Value People
• Collaborates

Work Environment
Choose from one of the following (delete ones not used). Add additional information, as needed.
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Office
Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

GENERAL RESPONSIBILITIES:

• Collaborate seamlessly with cross-functional teams within Encore Canada to ensure the smooth coordination of event projects.
• Represent Encore Canada professionally, maintaining strong client relationships and delivering exceptional customer service throughout the event lifecycle.
• Utilize office tools and software effectively for communication, documentation, and project management.
• Demonstrate excellent written and verbal communication skills to convey ideas and interact confidently with clients and team members.
• Embrace learning opportunities to stay updated with industry trends, event technologies, and best practices.
• Be flexible with working hours to accommodate event schedules and attend events on-site as needed.