Event Security Officer

at  Pacific National Exhibition

Job Description:
Part-Time; Event Based
Wage & Pay Grade: $21.91/hour (PG 41) plus 10% in lieu of Benefits and Vacation
Date Posted: September 16, 2024

WHO WE ARE…

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.
At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.
We are looking for diligent and talented individuals to join our PNE Public Safety Team and help us maintain a safe environment for all guests and team members. Event Security Officers of the Public Safety team will work under the direction of the Manager, Public Safety & Guest Experience.

The Public Safety Team provides services to a wide variety of events such as tradeshows, concerts, and fairs in various PNE Venues including:

• Pacific Coliseum
• PNE Forum
• PNE Amphitheater
• Rollerland
• Playland
• The PNE Fair
• Fright Nights
• Winter Fair

In your role as an Event Security Officer, your primary accountabilities will be to:

• Provide exceptional and friendly guest service.
• Greet and assist guests and staff in a friendly and courteous manner.
• Ensure a safe environment for the enjoyment of guests and staff.
• Deal with loud and unruly guests in a calm and diplomatic manner
• Mediate disputes on-site and remove unruly or dangerous guests from the premises.
• Search for lost guests and items as required.
• Ensure that PNE Uniform and Appearance policy is always adhered to.
• Perform other related duties as assigned.