Event Support Officer

at  Fintel IQ

For nearly two decades Owen James has been at the forefront of delivering events for key influencers across the financial services spectrum. Owen James’ mission is to continue to be considered an invaluable industry resource for bringing the right people to work through the strategic issues facing their industry and, where appropriate, come up with an action plan to drive change forward. At Owen James, we pride ourselves as being recognised as delivering the best high-end events in the market underpinned by substantial research and consultancy.
We are looking for a bright, energetic and personable Event Support Officer to join our super friendly event team and support the Event Manager and Event Coordinator. This is a hybrid role and you’ll be required to work from a London based office alongside our event team for two days a week. In addition, our head office is based in Godalming, Surrey, and we get together in Surrey at least once a month for collaboration purposes.

WHAT YOU NEED TO SUCCEED:

• Have an energetic and lively personality, a curious mind eager to learn
• Have a genuine passion for events, able to work under pressure, while remaining calm and focused
• Great attention to detail and a keen multi-tasker
• Self-motivated – we are a very fast paced company and we are looking for someone who will take the initiative rather than wait for a to-do list
• Well-presented and super-efficient – as the Event Executive, you are encouraged to socialise with delegates and sponsors at the event and will act as an ambassador for the company
• Creative problem solver
• Well organised – ability to adhere to and develop processes to build consistency, efficiency and excellence throughout the business
• Have strong prioritisation skills and the ability to manage multiple workloads
• Able to communicate clearly and efficiently to a wide range of clients, including those at the most senior levels, in an appropriate and sensitive manner, through all forms of communication media
• Tech savvy - familiar with virtual event platforms, event apps and CRM system is a plus

• Support the Event Manager on a portfolio of in-house and bespoke eventsUndertake administrative duties, including post-event evaluation
• Liaise with suppliers, arrange and oversee all event details, such as venues, audio and visual, entertainment and branding etc
• Liaise with delegates, sponsors, facilitators and speakers in the run up and at the event to ensure everything is in order
• Support with all aspects of event delivery, including building strong relationships with new or existing suppliers
• Maintain many tech platforms and keep relevant systems up to date such as CRM, microsites, events Apps
• Ensure the event production is consistent with all brand guidelines
• Communicate clearly with your line manager and ensure that documentation is finally approved before being sent out
• Contribute to Owen James projects (events and ad-hoc) which may require research, negotiation skills, creative thinking and provide new innovative ideas or materials which may be of use to the wider team
• Assist on site checks – scouting and checking new venues