Events and Reservation Office Manager

at  Crowne Plaza Reading

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey…

WHAT WE NEED FROM YOU:

• Minimum of 3 years’ experience in Sales and Reservations within the hospitality or events sector, with a proven record of achieving sales targets and managing client relationships effectively
• Strong leadership and people management skills, with the ability to inspire and develop a sales team to meet ambitious goals
• Exceptional communication and presentation skills, both written and verbal, with a professional and persuasive approach
• In-depth understanding of sales principles and strategies, with experience in strategic planning, forecasting, and performance analysis
• Proficiency in OPERA PMS and Microsoft Office Suite, with the ability to generate and analyse sales data
• Strong negotiation and contract management skills, with a keen eye for detail to ensure mutually beneficial agreements
• Highly organised, able to prioritise tasks and manage multiple projects in a fast-paced environment
• Flexibility to work outside of regular hours, including evenings and weekends, and attend off-site meetings or events as required
• A positive, proactive approach with the ability to identify and act on new opportunities in line with hotel objectives
• Ability to work in a fast-paced environment

Please refer the Job description for details