Cochlear is the global market leader in implant hearing solutions. Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
The Opportunity.
Do you enjoy a customer facing role bringing into play your love for organizing, planning, and launching outstanding events?
To support the growth of Cochlear across Australia and New Zealand, it is essential to educate professionals and consumers on the products and services we provide. In a newly created position, the Events and Tours Specialist will be the lead for all Cochlear events across Australia and New Zealand, responsible for the management and execution of all professional and consumer events, conferences, and trade shows.
This is a varied and busy role, in which you will be responsible for the planning and management of the ANZ events and tours program in collaboration with the ANZ sales and marketing teams.

Why is this the right role for you? In this role, you will be responsible for;

• Strategic planning and end-to-end execution of ANZ events (in-person and/or virtual)
• Management of 1 direct report (Events Assistant)
• Manage multiple events simultaneously; meeting all deadlines and required tasks. To include but not limited to: Event vendors, accommodation, transportation, meeting specifications (food and beverage, audio visual), registrations, event experience (event app, decor and entertainment), convention trade show management (development of event materials, on-site exhibit set-up/breakdown, support) and internal/external communications.
• Event budget management, payment process improvement, forecasting and reconciliation.
• Post-campaign reporting and evaluation for all events, including ROI assessment and recommendations for future activity.
• Works in Event Management software Cvent daily to; receive and process all event requests.
• Provide monthly, quarterly, and annual event reports.
• Oversee the role of CVENT Software across the ANZ sales team
• Lead the set up and management of site tours at our state of the art manufacturing facilities in Macquarie Park.

Why are you right for this role?
Cochlear, a global leader in medical technology takes great pride in its people. To add value to Cochlear in this role you’ll be able to demonstrate the following skills, experience, and attributes:

Minimum:

• Demonstrated end to end event management skills
• Able to manage multiple events, tasks and processes concurrently in a timely fashion
• Reliable, positive, self-motivated attitude
• Understands the unpredictable nature of events and possesses problem-solving ability to adapt and manage changes effectively
• Experience with event management software (eg. CVENT, GoToWebinar)
• Ability to effectively engage with multiple stakeholders with a focus on customer service
• Strong computer skills, including experience with Microsoft Office suite
• Highly organised with strong administrative skills
• Superior interpersonal skills and strong customer service ethos
• Excellent oral and written communication and presentation skills
• Ability to travel nationally as required

Desired Skills

• Qualification in Event management and/or project management
• Experience in the healthcare, medical devices or other regulated industry
• Previous database/CRM experience (eg. Salesforce.com)
• Previous experience working with an external events agency
• Experience managing a direct report or team

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

CochlearCareers

How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We’re open to a conversation about what flexibility means for you.

• Strategic planning and end-to-end execution of ANZ events (in-person and/or virtual)
• Management of 1 direct report (Events Assistant)
• Manage multiple events simultaneously; meeting all deadlines and required tasks. To include but not limited to: Event vendors, accommodation, transportation, meeting specifications (food and beverage, audio visual), registrations, event experience (event app, decor and entertainment), convention trade show management (development of event materials, on-site exhibit set-up/breakdown, support) and internal/external communications.
• Event budget management, payment process improvement, forecasting and reconciliation.
• Post-campaign reporting and evaluation for all events, including ROI assessment and recommendations for future activity.
• Works in Event Management software Cvent daily to; receive and process all event requests.
• Provide monthly, quarterly, and annual event reports.
• Oversee the role of CVENT Software across the ANZ sales team
• Lead the set up and management of site tours at our state of the art manufacturing facilities in Macquarie Park