Events Manager

at  London Business School

DO YOU HAVE A PASSION FOR EVENTS MANAGEMENT?

London Business School is looking for an Events Manager to join us in organizing and coordinating a diverse calendar of internal and external events, as well as flagship conferences planned throughout the year and beyond. You will be responsible for planning and executing a variety of events, ranging from 30 people gatherings to larger 250 people conferences, these events cater to a diverse audience. You’ll also be expected to provide exceptional customer service to all stakeholders, responding promptly to inquiries, offering tailored support, and ensuring that each event runs smoothly from start to finish.
The Institute organises, supports and sponsors a wide range of thought-provoking events, international conferences, competitions and initiatives. Our world-class activities run throughout the year to promote entrepreneurship, family business and private capital across sectors and industries.

Who we are looking for

• Proficiency with event registration and ticketing platforms, CRM, surveys and other tools (e.g. Eventbrite, Qualtrics, Spotler, Zoom, Campus groups etc.).
• Good project management skills.
• Experience managing event budgets and reconciling expenses post-event.
• Experience coordinating with internal teams and external vendors or stakeholders.
• Experience developing event marketing collateral in collaboration with communications teams.
• Flexible, embracing change with enthusiasm while demonstrating strong problem-solving skills and adapting quickly to shifting priorities.
• Creative and resourceful, with the ability to bring fresh ideas to event planning and execution.
• Advanced planning and strong organisational skills.
• Strategic and forward thinking whilst deadline driven, and results focused

PLEASE NOTE THAT THIS ROLE REQUIRES EVENING WORK AS AND WHEN IT WOULD BE REQUIRED TO DUE EVENTS. THIS ROLE IS A FIXED TERM CONTRACT UNTIL 31ST JULY 2026 AND A HYBRID POSITIONS WITH TWO DAY MINIMUM IN THE OFFICE PER WEEK.

Main Responsibilities

• Deliver high-quality events on time and within budget, ensuring exceptional customer service and positive feedback from attendees and stakeholders.
• Complete administrative and financial tasks promptly and accurately, ensuring thorough and precise record-keeping.
• Develop trusted relationships with stakeholders and foster collaboration to enhance event outcomes and long-term engagement.
• Gather and review accurate, error-free content for event collateral and communications, ensuring timely distribution and clarity.
• Ensure clear, timely, and proactive communication with all stakeholders, including delegates, sponsors, speakers, and internal teams, to maintain alignment throughout the planning process.
• Conduct thorough post-event analysis, including attendee feedback, budget reconciliation, and actionable recommendations for future improvement.
• Provide a seamless attendee experience, from pre-registration and ticketing to on-site or virtual participation.
• Drive continuous process improvement in event delivery, contributing to the enhancement of the School’s reputation and rankings.

Who we are looking for

• Proficiency with event registration and ticketing platforms, CRM, surveys and other tools (e.g. Eventbrite, Qualtrics, Spotler, Zoom, Campus groups etc.).
• Good project management skills.
• Experience managing event budgets and reconciling expenses post-event.
• Experience coordinating with internal teams and external vendors or stakeholders.
• Experience developing event marketing collateral in collaboration with communications teams.
• Flexible, embracing change with enthusiasm while demonstrating strong problem-solving skills and adapting quickly to shifting priorities.
• Creative and resourceful, with the ability to bring fresh ideas to event planning and execution.
• Advanced planning and strong organisational skills.
• Strategic and forward thinking whilst deadline driven, and results focused.

What you can expect from us

• Generous annual leave of 27 days plus extra days between Christmas and New Year
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.