Events Manager

at  The Star Entertainment Group

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia’s premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
As our Events Manager, reporting to the Food & Beverage Operations Manager, you will lead and manage the Events Executive team to ensure operational requirements for both internal and external Non-Gaming events and functions are met and align with organisational objectives. Additionally, you will optimise the execution of The Star’s events and conference product range to drive maximum revenue into the business.
This is a fantastic opportunity where you will supervise the overall processes for all event bookings from handover to operation execution, liaising with the client throughout the process and promoting positive client relations through the provision of excellent service, a courteous attitude and operational efficiency.

• Provide leadership and direction regarding the operational aspects for the event implementation team, ensuring customer service, budgetary and operational requirements are met.
• Maximise the earnings potential of external cash or contra events, through the provision of up selling or cross selling the venue or property.
• Maximise the customer service and earnings potential for internal events (complimentary events) through the effective management of costs and the customer service execution of the event.
• Manage the Hospitality event team and work with applicable external providers, venue managers and The Star executives, to ensure the effective end to end execution of all events with both internal and external clients.
• Manage and lead internal and external High-Profile VIP Events from end-to-end.
• Manage events that range in size from 12 pax to over 3000 pax.