Executive Assistant (EA) to the CEO and SLT.

at  ProblemShared

CEO

Overview
ProblemShared is seeking a highly organised and experienced EA to support our CEO and the Senior Leadership team. We are looking for a motivated individual who wants to work in a high-performance team at a scaling health technology company and have responsibility for driving our business growth from day one.
We are looking for someone with at least 6 years’ experience in a similar health tech environment. The successful candidate will play a crucial role in ensuring the smooth operation of the executive office by providing comprehensive administrative support. The ideal candidate will possess exceptional communication skills, a high level of discretion, and the ability to multitask in a fast-paced environment.
Company Overview
ProblemShared is a key innovator in the rapidly expanding field of digital mind health.
We are a practitioner-led, CQC-regulated, digital mind health provider, working with a community of expert practitioners to broaden access to the highest quality care for people across the UK. By leveraging technology, we aim to provide scalable and personalized solutions that enhance mental well-being and bridge gaps in mental healthcare delivery.
We work in partnership with institutions such as the NHS, insurance companies and universities to deliver therapy, psychiatry, neurodevelopmental assessments and post diagnosis care for adults, children and young people.
At ProblemShared we don’t just look at your CV. We’re more passionate about who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. We embrace difference and individuality and are proud to be equal opportunity employer.
What the job involves

Administrative Support:

• Manage and maintain the calendars of the Senior Leadership Team, scheduling meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, communications, presentations, and other documents.
• Coordinate and manage executive meetings, including preparing agendas, taking minutes, and following up on action items.
• Handle confidential and sensitive information with the utmost discretion.
• Coordinate logistics for company events, board meetings, and other high-level gatherings.

Communication Management:

• Act as a liaison between the Senior Leadership Team and internal/external stakeholders.
• Screen and prioritise incoming communications, including emails and phone calls.
• Draft and send out communications on behalf of the Senior Leadership Team.

Project Coordination:

• Assist with the planning and execution of special projects and initiatives led by the Senior Leadership Team.
• Track project progress and provide regular updates to the Senior Leadership Team.
• Conduct research and gather information as needed for various projects.
• Prioritise SLT work to ensure projects are achieved to timescales

Travel Coordination:

• Arrange detailed travel plans, itineraries, and agendas for the Senior Leadership Team.
• Prepare and submit expense reports in a timely manner.
• Occasional personal support for CEO

Requirements

• Minimum of 5 years of experience as an Executive Assistant or in a similar role supporting senior executives, ideally in a Health Tech environment
• Experience of working remotely
• Exceptional organisational and time-management abilities.
• Excellent verbal and written communication skills. Strong interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Strong problem-solving skills and the ability to anticipate needs and prioritise.
• High level of discretion and professionalism.
• Ability to work independently and as part of a team.
• Proactive approach to anticipating the needs of the SLT and acting accordingly
• Outstanding attention to detail
• Adaptable and flexible to changing priorities in a fast-paced environment

Executive Assistant to CEO and SLT