Executive Assistant to the C-Suite

at  Twinkl

Job Introduction
Executive Assistant to the C Suite
Location: Wards Exchange, 197 Ecclesall Rd, Sheffield S11 8HW
Contract: Permanent
Hours: 37.5 hours per week
We are purpose-driven, helping support educators across the world with high quality educational resources. Born in a Sheffield bedroom, we’ve grown into a global powerhouse with over 1500 employees in 13 short years and are now the UK’s digital education giant and a global leader in our field - testament to our commitment to fostering a workplace where everyone thrives.
The Executive Assistant will serve as a trusted partner and confidante to the C Suite they support, providing high-level administrative support, managing confidential information, and facilitating efficient communication and coordination with internal and external stakeholders. This role requires a combination of strong organisational skills, attention to detail, and discretion to handle sensitive information with professionalism and integrity.
Key Responsibilities:

Calendar Management:

• Manage calendars, including scheduling meetings, appointments, and conference calls, and proactively resolving scheduling conflicts.
• Prioritise and coordinate daily activities, ensuring efficient use of time and resources to maximise productivity and effectiveness.

Travel Coordination:

• Arrange complex travel itineraries, including flights, accommodations, ground transportation, and visas, in accordance with preferences and business needs.
• Prepare detailed travel agendas and expense reports, and provide logistical support during travel to ensure a smooth and hassle-free experience.

Communication and Correspondence:

• Screen and manage incoming calls, emails, and correspondence on behalf of the C Suite, prioritising urgent matters and responding promptly and professionally to inquiries.
• Draft and edit correspondence, presentations, reports, and other documents as requested by the C Suite, ensuring accuracy, clarity, and alignment with organisational standards.

Meeting Coordination and Support:

• Coordinate and prepare materials for executive meetings, including agendas, presentations, and supporting documentation, and distribute to attendees in advance.
• Attend meetings and take accurate minutes, and follow up on action items and decisions to ensure timely execution.

Information Management:

• Organise and maintain electronic and physical files, records, and databases related to activities, projects, and contacts, ensuring confidentiality and data security.
• Conduct research and compile information on various topics, providing summaries and analyses to support decision-making and strategic planning.

Qualifications and Experience
We look for the following skills and experience. But when we’re hiring for this role, if you don’t have some of the skills and experience listed below, don’t let that stop you from applying!
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Extensive experience of working in a fast-paced and evolving environment for multiple stakeholders

• Demonstrated willingness to check and respond to communications and requests outside of office hours, may be required
• 2 years of experience providing executive-level support to senior executives or C-suite officers in a corporate environment.
• Exceptional organisational and time management skills, with the ability to prioritise tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to interact professionally and confidently with internal and external stakeholders at all levels.
• Discretion and confidentiality in handling sensitive information and confidential matters.
• High level of attention to detail and accuracy in all work activities.
• Proactive mindset with a willingness to take initiative and anticipate the needs of the Chiefs.
• Ability to work independently with minimal supervision and as part of a collaborative team.

Benefits
In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.
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A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process

• Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
• From day 1 - Westfield Health, 33 annual leave days per year (pro-rata), flexible working policy with opportunities to work from home and Twinkl subscriptions.
• Long term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.

Please refer the Job description for details