Executive General Manager Hospitality

at  The Star Entertainment Group

EXECUTIVE GENERAL MANAGER HOSPITALITY – SYDNEY LEADERSHIP

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia’s premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
The Executive General Manager Hospitality role reports directly to the Chief Executive Officer The Star Sydney and is accountable for the development and execution of commercial strategies and initiatives that contribute to revenue, margin and profit growth for all Hospitality operations including Hotel, Retail and Food & Beverage related business units at The Star Sydney. With overall leadership and management of the Hospitality teams, the Executive General Manager Hospitality defines the service and operating culture of the division.
This is a fantastic opportunity where you can directly impact the strategic path for Hospitality at The Star Sydney, explore opportunities and establish the sustainability to take us into the future.

• Implement and maintain the highest level of standards for all Hospitality components of the business to assure visibility and perception of The Star Sydney as a world class hospitality destination
• Develop and execute the Hospitality strategic plans based on an understanding of the market and industry trends to drive market share, revenue and profitability
• Develop strategic business relationships with key partners to secure first to market and beneficial commercial opportunities
• New initiatives and opportunities are maximised through leveraging property scale, competitive differences and assets
• Foster an innovating, solution-oriented work environment, motivating and engaging team members to continuously deliver the best possible experience for our guests
• Responsible for ensuring that a strong communication platform and relationship is built and maintained between The Star Sydney and government entities and other key stakeholders.