Executive Head of Membership Guidance & Advice

at  Ministry of Justice

Salary
£73,115 - £83,585
Number of jobs available
1
Detail of reserve list
12 Months
Region
National
City/Town
London
Building/Site

10 SOUTH COLONNADE LONDON, E14 4PU

Grade
Grade 6
Organisation Grade for MoJ
Grade 6
Post Type
Permanent
Working Pattern
Full Time
Role Type
Operational Delivery
Will the successful applicant have line manager responsibilities?
Yes
Job description

These requirements will be met directly but also through good leadership and management of the team. Delivery will also demand the application of good negotiation and interpersonal skills with members as well as relevant senior HMPPS and MoJ personnel.

• Responsible for stakeholder engagement, including with other voluntary sector and unpaid public appointee government leads.
• Support the National Chairs and CEO in the operational delivery of the IMB and LO strategic direction.
• Advise the CEO and National Chairs on operational matters as necessary.
• Lead the organisation as part of the Senior Leadership Team and deputise for the CEO where necessary.
• As a member of SLT, proactively help deliver the corporate objective of ensuring equality, diversity and inclusion is at the forefront of all staff and member matters.
• Perform other job-related duties as required

PURPOSE

This is a significant senior leadership role with considerable freedom to set aims and objectives. As such, the postholder will be held accountable for the performance and delivery of the work areas in remit. The postholder will deal with complex and contentious issues, of reputational risk to the organisation, solving problems without precedent. They will need to be a creative and future thinker, considering long-term impacts and unintended consequences. They will deliver decisions with authority and defend decisions in the face of opposition. The role will demand a high level of resilience. They will apply highly developed interpersonal and influencing skills with individuals of statutory importance to the organisation. The postholder will lead work across a number of functions and across a wide geographical area. They will therefore have excellent organisational skills and the ability to deliver well through others. This role will be responsible for excellent customer service and so will need an in-depth knowledge of our functions and requirements.
This role is accountable for operational delivery, the element of our work that carries the greatest strategic risk.

RESPONSIBILITIES

The postholder is accountable for our operational activity which supports circa 1200 IMB and LO members to deliver their roles. The G6 will be the most senior point of staff contact for the membership on all operational matters and will act as an escalation point for their team and membership. The postholder will be responsible for the development and application of all policies, guidance and practice applied to the IMB and LO monitoring roles and will ensure these are developed through effective joint working with staff and members alike. This will cover process compliance as well as monitoring and Board management requirements.

• Accountable for the member journey from application to end of tenure, this includes member recruitment, induction, training and compliance, such as to data and security requirements.

Accountable for understanding and responding to membership issues across prison and IDE IMBs as well as LOs. Bringing consistency in advice and practice across the different areas of delivery but maintaining bespoke approaches where necessary.
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- Responsible for the development and application of new Board/ member management and monitoring policies, guidance and practices, based on statutory and other requirements, and the needs of the membership.
- Lead teams with wide ranging and geographically spread responsibilities.
- Act as the most senior point of contact for the membership on day-to-day issues. This entails ensuring good, consistent and timely advice and guidance is provided to circa 1200 unpaid public appointees monitoring in prisons, immigration detention or courts and escort services. This support could be to individuals or through the IMB Board structure. Examples include:
- Liaising and negotiating with Boards on an achievable local strategy to improve recruitment and retention of members
- De-escalating issues that may have arisen between members and the service they are monitoring, between members themselves and/or between members and staff
- Daily problem solving of risky scenarios that demand immediate action, such as: conflicts of interest that have arisen for members between their monitoring role and other areas of activity; security concerns including corruption or suspected wrongdoing; safety or safeguarding concerns relating to members, all of which may require a request for immediate suspension by the minister’s delegate
- Providing immediate and accurate advice to members on the compliance aspects of their role as well as quality assuring its application
- Ensuring statutory requirements are met, both in relation to the monitoring role but also the requirements of the Public Appointments Code.

These requirements will be met directly but also through good leadership and management of the team. Delivery will also demand the application of good negotiation and interpersonal skills with members as well as relevant senior HMPPS and MoJ personnel.

• Responsible for stakeholder engagement, including with other voluntary sector and unpaid public appointee government leads.
• Support the National Chairs and CEO in the operational delivery of the IMB and LO strategic direction.
• Advise the CEO and National Chairs on operational matters as necessary.
• Lead the organisation as part of the Senior Leadership Team and deputise for the CEO where necessary.
• As a member of SLT, proactively help deliver the corporate objective of ensuring equality, diversity and inclusion is at the forefront of all staff and member matters.
• Perform other job-related duties as required.