Executive Housekeeper

at  Sofitel

Company Description
Join Sofitel Noosa Pacific Resort today!
Sofitel Noosa Pacific Resort welcomes guests into a world of luxury blending French Art de Vivre and local culture. We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings including the Noosa Beach House Restaurant & Bar, the Cabanas poolside experience, Riviera Bar & Lounge - the only cocktail bar overlooking the Noosa River - plus extensive conference & events facilities and our luxury Aqua Day Spa.
Job Description
The position is responsible for the professional and cost effective running of the housekeeping department achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the hotel.

You will:

• Oversee the cleaning of guestrooms and public areas ensuring standards of cleanliness and guest comfort are maintained in line with brand guidelines.
• Develop and implement Housekeeping systems and procedures.
• Ensure that room cleaning productivity is monitored closely and maintained at the level set by the General Manager.
• Establish performance targets for productivity and expenditure ensuring that the department achieves these targets.
• Respond to guest feedback and enquiries in an efficient and professional manner.
• Lead the Housekeeping team, providing regular feedback on performance and standards. Recruit and onboard new team members effectively.
• Work closely with all operational departments, supporting a culture of positive collaboration across the resort.

Qualifications

Our ideal candidate will possess:

• Minimum 5-8 years of relevant experience in the hotel industry.
• Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera.
• Leadership and effective administrative skills.
• Strong focus and passion for hotel operations.
• Demonstrated ability to coach, mentor, develop and inspire teams.
• Confident and articulate communication, negotiation, relationship and networking skills.

Additional Information

Please refer the Job description for details