Executive Housekeeping Manager (m/f/d)

at  Marriott International Inc

ADDITIONAL INFORMATION

Job Number24181626
Job CategoryHousekeeping & Laundry
LocationMunich Marriott Hotel City West, Landsberger Strasse 156, Munich, Bayern, Germany, 80687
ScheduleFull Time
Located Remotely?N
Position Type Management
work permit for EU/Germany is mandatory
The Munich Marriott City West sets new benchmarks and standards in meetings & events. Inspired by the Bavarian lifestyle and with 398 guest rooms and suites and nearly 5000 sqm of public space, including a state-of-the-art conference center, customized and first-class event needs are put into practice. The upscale concept includes the Italian restaurant & Vineria Assoluto with open show kitchen, the Assoluto Caffe and the Westhub Lounge & Bar, offering an outstanding culinary offering combined with warm hospitality in a stylish ambience. Our guests are also delighted by the spectacular roof terrace and MClub Lounge with panoramic views over the city, all the way to the Bavarian Alps. The hotel is located in the lively Westend, centrally located in the immediate vicinity of Munich’s Old Town and within walking distance of the famous Oktoberfest grounds.

WHO WE ARE LOOKING FOR…

With your keen eye for cleanliness and order, nothing goes unnoticed! As a seasoned manager, you lead the entire hotel’s hygiene and cleanliness efforts with precision, ensuring flawless execution with your team every time. Guest satisfaction is your top priority, and you leverage both in-house staff and external contractors to establish new benchmarks in efficiency and cleanliness. Strategic thinking, innovation, and strong leadership are essential to your success in continually raising the bar for a pristine guest experience.

• You are responsible for maintaining the service and cleanliness standards of all rooms as well as the public areas.
• You have overall responsibility for the professional planning, scheduling and operational processes of the cleaning staff
• You are responsible for the final inspection and release of the cleaned rooms
• You process invoices and delivery bills for your department and work closely with the accounting department
• You have your figures under control - whether contractor costs, cleaning agent costs or personnel costs - you always have your numbers in check
• You are the contact person for external and contract companies, negotiate conditions if necessary and ensure that brand standards are adhered to.
• You are responsible for the inventory and control of the cleaning agents as well as their correct stock-keeping.
• You facilitate clear and professional communication within your teams and with other departments such as engineering, front office, etc….
• You are interested in guest satisfaction and always find new ways to improve it
• You are responsible for the administrative and operational management of the HSK team
• You are responsible for the further development of your team and the trainees and enjoy passing on your extensive knowledge
• You are responsible for recruiting new team members, in collaboration with the Director of Rooms & HR
• You provide new team members with a professional induction and a motivating working atmosphere
• You are a real team player with all hotel departments and the leadership team