Executive Officer Reception Trinity Hall

at  Trinity College Dublin

ABOUT TRINITY:

Trinity is Ireland’s leading university and is ranked 87th in the world (QS World University Rankings 2025). Founded in 1592, the University is steeped in history with a reputation for excellence in education, research, and innovation, which has been inspiring generations of thinkers for over 400 years. Trinity College Dublin- an introduction

POST SUMMARY-

Working within the small Accommodation Office team, as the front-line receptionist with the objective of providing quality customer services to the Halls current 1,000 residents during the academic year and acting as the first point of contact for enquires from residents and the public to the office. During the summer commercial operation, the post holder will assist in the delivery of customer and hospitality services to language school participants and commercial guests.
The successful candidate will have a strong emphasis on delivering a quality customer service, while undertaking the day-to-day function of the reception operation, its management and delivery of services to students and summer guests. The post holder will be expected to use discretion when dealing with sensitive student or guest information, will be able to use their own judgement and initiative and act as the first responder when dealing with contingencies. The post holder will liaise closely with other staff at Trinity Hall, with the Accommodation Office Staff in College and the Warden and their Team. Reporting to the Accommodation Manager or their deputy the Operations Manager – Trinity Hall.
The responsibilities of the post and hours of attendance may vary between the academic year and vacation periods. Attendance may be required outside normal office hours and it will be necessary to be available to assist in the event of contingencies or problems outside rostered hours.

HOW TO APPLY:

In order to assist the selection process, applicants should submit a Curriculum Vitae and a Cover Letter (1x A4 page) that specifically address the following points in their application.
Applicants should clearly address their experience and how they obtained their knowledge in their application.
Illustrate, through past example, their ability to work on their own initiative and resolve problems.
Applicants who do not address the application requirements above in their cover letter will not be considered at the short list stage. Applications must be submitted by the closing date specified through eRecruitment. Any Applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system.
Please see the Job Description below for this position.
Informal enquiries about this post should be made to @Linda Mc Carthy
Application queries about this post, please email the Recruitment Partner at recruit@tcd.ie and include the Competition ID number in the subject heading.
At Trinity, we are committed to equality, diversity, and inclusion. Trinity welcomes applications from all individuals, including those applicants with disabilities, those who may have had non-traditional career paths, those who have taken time out for reasons including family or caring responsibilities. We also welcome international applicants including those whom have been displaced due to war.
Trinity College Dublin is Ireland’s premier University. We are an EU Sustainable Gender Equality Champion and we hold an Athena Swan Silver award, recognising our ongoing work to advance gender equality both within Trinity and in the Higher Education sector. Trinity is committed to supporting work-life balance and to creating a family-friendly working environment.

Please refer the Job description for details