Experienced Admin and Customer Support

at  Retail Smart Group

• Work from home forever!
• Full-time opportunity!
• Looking for long term team member!
  We are looking for an admin and customer support with at least 3 years of experience to support our team.

REQUIRED EXPERIENCE AND SKILLS

• Experience in marketing and digital (preferred)
• Must be knowledgeable in Google Workspace (Google docs, Google sheets, and Google slides)
• Experience data entry
• Experience with website research
• Experience in customer service.
• Excellent research skills
• Good Level of English
• Strong internet connection

• Provide general marketing and administration support.
• Posting and scheduling in social media channels.
• Updating email platforms and scheduling emails.
• Providing customer service via chat and CRM.
• Reaching out to social media personalities via email/DM.
• Researching various products and websites.
• Researching contact names and emails online using tools/processes.
• Generating reports, storing completed work in designated locations and performing backup operations.
• Additional skills in copywriting or design highly regarded.