Expert Business Analyst

at  Ciklum

Description
Ciklum is looking for an Expert Business Analyst to join our team full-time in UAE.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

We know that sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit:

• Bachelor’s degree in Computer Science, Engineering, or a related field building/shipping technical products
• 6+ years of experience in Business Analysis, with proven success in leading BA teams and driving strategic initiatives
• Strong expertise in setting up Business Analysis processes and approaches (elicitation, decomposition, modeling, documentation, traceability, prioritization, and change management) at the Account/Program level. As well as choosing appropriate techniques and tools
• Experience working in technology consulting and / or professional services space
• In-depth proficiency in BA information management and quality audit execution within the Account/Program
• Ability to create/adapt a set of templates according to the project context and best practices
• In-depth proficiency in the business processes re-engineering and modeling, using BPMN
• Solid track record in coordinating and managing BA work
• Experience in consulting on scope estimation techniques and BA effort estimation (including large-scale projects)
• Proven experience in long-term roadmap planning (contributing or driving if need be)
• Expertise in defining and managing solution scope, managing dependencies, and resolving conflicts in requirements
• Proven experience in effective backlog management
• Ability to ensure that the traceability approach is followed appropriately
• Expert knowledge of Business Analysis techniques & tools, along with experience in consulting on them
• Expertise in Agile framework selection and corresponding processes set up from scratch at the Account/Program level
• Ability to assess and clearly communicate the risks and consequences
• Fluency both in English and Arabic
• Accountable for the own scope of work and follow the “said and done” principle
• Eager to learn and grow: curios, keen to constant self-development
• Proactive in efforts to deliver results according to expectations, as well as keen to suggest new ideas, looking for alternative solutions
• Able to express ideas, thoughts, and questions simply, concisely, and in a structured way
• Follow an open feedback culture
• Ability to organize teamwork effectivel

Technical Skills:

• Ability to communicate the pros and cons of multiple architectural types and integration models
• Knowledge of API and data mapping approaches and tools, and ability to consult on the

We are looking for an Expert Business Analyst in UAE with a demonstrated ability to lead complex business initiatives and deliver value-driven outcomes for a dynamic program. The ideal candidate will have advanced proficiency in business analysis methodologies, a strong command of stakeholder management, and a strategic mindset that enables them to align business requirements with technological solutions. This role demands expertise in analysing and optimising processes, defining clear objectives, and ensuring seamless execution across program streams. The successful candidate will act as a key advisor to both business and technical teams, ensuring alignment between business objectives and project deliverables, while maintaining focus on meeting the client’s strategic goals.
Our client is a technology business that runs large-scale transformation engagements across various verticals, including the public sector. You will be part of a key initiative to modernize a nationwide government platform through comprehensive digital transformation. By leveraging advanced web portals, mobile applications, CRM systems, predictive analytics, and AI, our dynamic team aims to enhance and streamline core services for government officials, the legal ecosystem, and citizens. Our primary focus is on ensuring seamless integration, scalability, and adherence to rigorous performance and security standards.

Responsibilities

• Work with all stakeholder groups and levels involved in the program or account including C-level, ensure effective collaboration, and manage stakeholders’ expectations across the Account/Program
• Define business needs and objectives
• Assess, suggest and implement ongoing improvements to the existing BA approach and processes at the Account/Program level to ensure their effectiveness
• Adjust Information Architecture for project documentation within the Account/Program
• Plan, distribute, and supervise Business Analysis activities and deliverables (starting from the elicitation till maintenance of requirements) and ensure the quality of deliverables
• Coordinate and consult BAs in their daily work
• Perform BA audit at all the phases of SDLC
• Consult on estimation techniques at the Account/Program level, advice on BA effort estimation
• Drive or actively contribute to the long-term solution roadmap planning
• Define and manage the solution scope to avoid scope creep, manage dependencies, and resolve any conflicts in requirements
• Manage the backlog: from the definition of “how” to its execution

Requirements

We know that sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit:

• Bachelor’s degree in Computer Science, Engineering, or a related field building/shipping technical products
• 6+ years of experience in Business Analysis, with proven success in leading BA teams and driving strategic initiatives
• Strong expertise in setting up Business Analysis processes and approaches (elicitation, decomposition, modeling, documentation, traceability, prioritization, and change management) at the Account/Program level. As well as choosing appropriate techniques and tools
• Experience working in technology consulting and / or professional services space
• In-depth proficiency in BA information management and quality audit execution within the Account/Program
• Ability to create/adapt a set of templates according to the project context and best practices
• In-depth proficiency in the business processes re-engineering and modeling, using BPMN
• Solid track record in coordinating and managing BA work
• Experience in consulting on scope estimation techniques and BA effort estimation (including large-scale projects)
• Proven experience in long-term roadmap planning (contributing or driving if need be)
• Expertise in defining and managing solution scope, managing dependencies, and resolving conflicts in requirements
• Proven experience in effective backlog management
• Ability to ensure that the traceability approach is followed appropriately
• Expert knowledge of Business Analysis techniques & tools, along with experience in consulting on them
• Expertise in Agile framework selection and corresponding processes set up from scratch at the Account/Program level
• Ability to assess and clearly communicate the risks and consequences
• Fluency both in English and Arabic
• Accountable for the own scope of work and follow the “said and done” principle
• Eager to learn and grow: curios, keen to constant self-development
• Proactive in efforts to deliver results according to expectations, as well as keen to suggest new ideas, looking for alternative solutions
• Able to express ideas, thoughts, and questions simply, concisely, and in a structured way
• Follow an open feedback culture
• Ability to organize teamwork effectively

Desirable

• Proven ability to apply domain knowledge while assessing BA tasks on projects
• Experience with Payment integrations

Technical Skills:

• Ability to communicate the pros and cons of multiple architectural types and integration models
• Knowledge of API and data mapping approaches and tools, and ability to consult on them

What’s in it for you

• Ability to work on challenging projects, deal with complex solutions
• Work with start-ups, scale-ups, and enterprise clients across different industries
• Friendly and collaborative teams in an enjoyable working environment.
• Strong focus on continuous expertise growth through various trainings and communities