Expert Lead Business Reporting and Safe Business at Tribe Business Lending

at  ING

At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial health. At the same time, we want to make a positive contribution to the society and the world we live in. To deliver on these ambitious promises, we need to have a strong strategic and commercially focused organization around our products. The squads working on those products are empowered by data insights, risk management and digitization of our assets. And right there, the Expert Lead comes in.
To put it in short, the Expert Lead is a position where all elements of Tribe Business Lending (TBL) come together. You work closely together with the delivery clusters of the Tribe but also on creating a vision on how we create and we manage the business from a data and Safe Business (SBO) perspective. Therefore, we need someone who can contribute to a continuous, emerging, all-round data and complaint delivery. You do that by steering your team who work on the product by providing them with a strategic direction, by coaching them on the job, defining the roadmap and by managing stakeholders.
The people who work in the clusters report hierarchically to you, which means it is your job to empower them to thrive and perform at their best. You set direction, you help them to develop their craftsmanship and you have continuous conversations about their career development.

ABOUT US

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!

As an Expert Lead, you:

• Are the hierarchical manager of a team of Data Analysts and Safe Business Officers (SBO), working in multiple squads
• Play a key role in data migration of our assets and bring them up to target
• Proactively develop and deliver insights via reports to Business Banking on how to grow the Business
• Strategically oversee and improve tribe business lending SBO activities and knowledge
• Define the roadmap of the product to maximize business value through ordering and prioritization of the product backlog, under consideration of relevant stakeholder needs
• Prioritize the product backlog (both on functional as non-functional requirements as risks, reliability, IT Run)
• Focus on delivery through collaboration, ability to bring people together to work towards the same purpose.
• Are able to take responsibility, steer strategy and realizations based on facts and data; managerial courage to question and make decisions. Are a mandated IT asset owner, risk manager, and in case of a non-generic IT asset, data owner for the product and accepts test results and approves (IT) changes on the product
• Ensures adherence to Process Control Standards
• Build the craftsmanship of the employees in the team in line with the strategy of the Tribe and Area.