Export Business Development Manager

at  Chanelle Pharma

SUMMARY

The global animal health business has a strong focus on increasing the human and animal bond coupled with improving the profitability of production animals. Centric to this mission is providing effective solutions in a pharmaceutical capacity, delivering quality solutions and products. Chanelle has a strong pipeline to meet this vision which is shared amongst the top ten global companies. This position within the Chanelle Animal Health B2B team will be pivotal in ensuring Chanelle performs as the strategic partner for the current and future business of each key animal health company.
The Animal Health Business Development Manager for the export team is a key role within the Chanelle business and delivering the short, medium, and long-term business goals aligned. The primary focus is to achieve or succeed the sales and margin budgets from the product range across the designated accounts. The successful candidate will be responsible for developing and growing the key customer relationship within the Export market and promoting the Chanelle branded and own-label manufactured products.
This role will focus on the current and planned strategic initiatives and the successful candidate will utilise the business relationships to develop the key account strategic plans for the designated territory. Futuristic outlooks and working in partnership will be core requirements to ensure Chanelle is seen as the partner of choice for each key account. Strategy development, customer excellence delivery and issues resolution are key to this role.
Working both cross functionally within the Chanelle export team as well as dynamic thinking is key to the success with the role. This role will report directly to the Head of Exports.

SKILLS, EXPERIENCE & QUALIFICATIONS

• Degree qualified in a related discipline
• Willingness to travel internationally as required
• Excellent business acumen and commercial judgement
• Demonstrable analytical aptitude
• A strong team player with the ability to work on their own initiative.
• A proactive self starter
• Good planning or organisation skills
• Familiarity with veterinary distributors and regulations in the global market
• Highly competent in Microsoft Office
• Highly credible with good communication and interpersonal skills, able to interface effectively with the customer and internal Chanelle personnel
• Experience with Salesforce is a distinct advantage but not essential

• Develop sales proposals and create new initiatives to create an enhanced product offering to the key accounts in line with the pipeline
• Help to create a launch strategy and marketing plan based on current market data for new and pipeline products
• Building customer and key opinion leader relationships across the customer base of the defined territory (APAC)
• Continue to validate and update relevant information which is central to key account management process within CRM and across the team
• Development of Key Account Business Plans to include identification of business expansion opportunities within each key account, promotional spend plan within each account, portfolio penetration objectives, relationship management and client development plans. Devise sales processes to implement business plan.
• Manage account performance against plan and update to management on a monthly business
• Establish effective relationships with a broad range of contacts across the designated accounts to ensure opportunities identified and solutions implemented.
• Plan activities to maximise field call days and personal contact with customers showing most potential for development of their business and comply with call coverage standards.
• Ensure call cycles are planned three months in advance with clear activities and actions mapped and based on efficient business planning
• Maintain current and accurate records of all customer accounts and meeting actions within the CRM system.
• Use ‘Salesforce’ data to plan and monitor key account sales, distribution and volume development.
• Control CPML delivery dates for customers and supporting the wider team with new product launch schedules and communications
• Ensure all pricing quotations are inline with the business producers for seeking approval
• In particular input into and implementation of pricing strategy and liaison with marketing on competitor market pricing. Monitor market trends.
• Prepare sales and delivery performance reports on a monthly basis.
• Compliance with Export Department procedures is essential.
• Develop a clear Strategic Account Management process to further enhance the future relationship of multi-national key accounts. Quarterly updating the plan to reflect the progress made each quarter.
• Seek, identify and commit contracts spanned across not only own label but other opportunities such as development of new molecules and manufacturing of new active molecules within the key accounts for global markets