Export Customer Service Specialist

at  Lantmnnen Unibake

HAVE AN APPETITE FOR MORE?

Join a leading global bakery group powered by ambitious people that are truly passionate about delivering the best in everything they do.
With business in mind and people at heart we always work together to influence our road ahead. We want you to be part of our growth journey and of a great, global family.
An exciting opportunity has arisen for an Export Customer Service Specialist to join our Lantmännen Unibake team at our office in Budapest.
In this role, you will contribute to the development of our export business in Croatia/Serbia/Slovenia/BiH by strongly supporting the sales team in the fulfilment of their duties.

YOUR “POWER SKILLS”

• Excellent interpersonal, communication skills and ability to interact with stakeholders at all levels
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Strong problem-solving skills and the ability to think critically

• Assist the export sales team with Customer inquiries;
• Processing Customer orders and sample requests from order to delivery, focusing on export deliveries;
• Maintain a high level of Customer service by addressing customer concerns and resolving issues in a timely manner;
• Follow up and secure the inventory accuracy;
• Collaborate with Customers and Suppliers such as forwarders;
• Collaborate with sales team to get high level of forecast accuracy;
• Prepare documentation for Customer listings;
• Participate in reporting;
• Support the company’s Sustainability journey through various activities.