Export Operations Specialist

at  DHL

Job Purpose
Support to develop and administer export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on export operations and regulations in line with business strategy and objectives, corporate guidelines and policies

Key Tasks

• Support administration of export plans and processes to optimize service and performance
• Execute transactional operational activities related to export in adherence to regulations and internal procedures
• Undertake export operational activities as per internal procedures and latest local and destination customs regulations
• Book & negotiate price with airlines for weight and volume of merchandise exported to foreign destinations
• Process, handle, distribute and archive all required export documents
• Verify invoices and shipping documents to enhance accordance with federal regulations
• Verify all documents to ensure customer requirements are met and suggest routine corrective actions in case of deviations
• Ensure export and gateway operations are as per business guidelines and compliant with set expectations
• Perform IT systems related tasks to provide updated information on shipment-Work with internal functions such as Customs, Product, Sales, etc.
• Coordinate with overseas office to check and verify shipment information
• Identify and resolve recurring issues, and suggest modifications for export work methods focusing on increasing effectiveness and efficiency
• May provide functional guidance, advice or training to less experienced positions

• Support administration of export plans and processes to optimize service and performance
• Execute transactional operational activities related to export in adherence to regulations and internal procedures
• Undertake export operational activities as per internal procedures and latest local and destination customs regulations
• Book & negotiate price with airlines for weight and volume of merchandise exported to foreign destinations
• Process, handle, distribute and archive all required export documents
• Verify invoices and shipping documents to enhance accordance with federal regulations
• Verify all documents to ensure customer requirements are met and suggest routine corrective actions in case of deviations
• Ensure export and gateway operations are as per business guidelines and compliant with set expectations
• Perform IT systems related tasks to provide updated information on shipment-Work with internal functions such as Customs, Product, Sales, etc.
• Coordinate with overseas office to check and verify shipment information
• Identify and resolve recurring issues, and suggest modifications for export work methods focusing on increasing effectiveness and efficiency
• May provide functional guidance, advice or training to less experienced position