Export Specialist

at  Arrow Workforce Solutions

Arrow Workforce Solutions is seeking a detail-oriented and proactive Export Specialist to join the dynamic team. In this role, the candidate is responsible for managing the export process of goods, ensuring compliance with international trade regulations, and facilitating smooth logistics operations.

QUALIFICATIONS

• 4-6 years of practical experience in a similar field.
• High School Diploma or GED
• Ability to read, analyze and interpret complex procedures or regulations and write correspondence and procedural documents.
• PC literate. Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and/or data entry skills.
• Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to speak effectively before groups of customers or employees.
• Responds promptly and professionally to customer needs and solicits customer feedback to improve performance. Recommends solutions to common problems.
• Gives and welcomes feedback, and contributes to building a positive team spirit.
  If you are passionate about international trade and logistics, we encourage you to apply for this exciting opportunity to contribute to our growing organization.
  Job Type: Full-time
  Pay: $25.00 per hour

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Work Location: In perso

• Prepare and review export documentation, including invoices, packing lists, and certificates of origin.
• Coordinate with freight forwarders and shipping companies to arrange transportation of goods.
• Develop and provide excellent customer service to internal and external customers.
• Process documents and information through the established export system.
• Assume responsibility for establishing specific new accounts as requested by supervisor.
• Review all documentation and forms, maintain communication with clients and review their export process on a regular basis.
• Coordinate the processing of shipments to the carrier and any government agency examinations and compilation of documents that may be required.
• Perform all functions within defined time frames for processing the delivery of cargo and invoicing the client.
• Conduct timely collection of receivables.
• Reply to overseas inquiries in a clear, concise and timely manner.
• Maintain clear, oral and written communication with clients.
• Provide excellent and timely customer service by proactively informing clients of the status of their shipments, answering questions and referring advanced technical questions to the appropriate staff member.
• Monitor the team’s performance and identify transactions and tasks that require special handling or expediting.
• Review all shipment export documentation and client invoice packages prior to distribution.
• Adhere to all international shipping regulations.
• Inform supervisor of any problems or irregularities discovered within assigned transactions.
• Communicate with internal teams and external partners to resolve any issues related to shipments.