Expression of Interest - Practice Manager (ServiceNow)

at  Fujitsu

WHAT YOU BRING

We are looking for a strategic, people-first leader who thrives in a dynamic, fast-paced environment. To succeed in this role, you should have:

EXPERIENCE & EXPERTISE

• 8+ years of hands-on experience in delivering ServiceNow solutions across multiple industries.
• 5+ years of pre-sales experience, translating customer needs into impactful solutions.
• Strong commercial acumen with the ability to balance technical feasibility and business outcomes.
• Experience leading consulting teams and fostering an environment of continuous learning and collaboration.
• Exceptional communication and stakeholder management skills, with the ability to influence C-suite executives.
• A deep understanding of ServiceNows capabilities, industry trends, and best practices.

COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.
If you don’t tick every box in this job description, please don’t rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email careersapac@fujitsu.com.

ABOUT THE ROLE

While this role is not currently open, we are actively connecting with experienced professionals interested in shaping the future of ServiceNow consulting in APAC. If you’re looking for a leadership role where you can drive innovation and mentor high-performing teams, wed love to hear from you!
The Practice Manager will oversee the ServiceNow practice within Enable, a Fujitsu company, driving key initiatives for market leadership in advisory, innovation, thought leadership, and flawless execution. You will collaborate closely with the Customer Success team to co-create sales and growth targets and drive a compelling vision for ServiceNow solutions. This role will also lead a diverse team, offering mentoring, feedback, and support for the continued development of our consultants.
This role is based in Melbourne.

RESPONSIBILITIES AND ACCOUNTABILITIES

As a Practice Manager, you will play a pivotal role in shaping the ServiceNow practice across the APAC region. You will have the opportunity to:

FOR SECURITY CLEARED ROLES PLEASE NOTE:

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold an Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT)