Extracurricular Internship in IT Support Systems (f/m/div.)

at  Bosch Group

Company Description
The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.
Since its inception, Robert Bosch, SA, based in Lisbon, has proudly served as the cornerstone of the Bosch Group’s presence in Portugal. We excel in providing essential central services such as Accounting, Procurement, Communications, Legal and Marketing, firmly establishing our reputation as a leader in critical domains like Information Technology and Industrial Consultancy. Moreover, our strong dedication to our most invaluable asset, our people, lies at the very core of our mission.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.
Job Description
We are seeking a proactive and motivated intern to join our IT Support Systems team at Bosch for a 12-month extracurricular internship. In this role, you will gain hands-on experience in supporting HR systems, with a focus on SuccessFactors, Learning Management Systems (LMS), and other HR-related platforms. You will work closely with a dynamic team, contributing to ongoing projects, troubleshooting issues, and improving the user experience of HR systems used across the organization.
You will have the opportunity to develop a strong understanding of HR IT service management processes, learn from experts in the field, and enhance your technical and problem-solving skills in a real-world environment.

EDUCATION:

• Graduate in Computer Science, Information Systems, or a related field.
• Knowledge in HR IT systems support and SuccessFactors is an advantage.

KNOW-HOW:

• Previous academic or hands-on experience in HR systems support, SuccessFactors, or similar learning platforms is desirable.
• Participation in academic projects or internships related to IT support for HR systems is a plus.

• Assist in the day-to-day management and support of HR IT systems, including SuccessFactors and other HR platforms.
• Provide technical support to internal users of HR systems, identifying, troubleshooting, and resolving issues related to talent management, learning modules, and employee data.
• Participate in system updates, configuration changes, and data integration tasks specific to HR systems.
• Help maintain and improve HR IT support documentation, ensuring clear communication across teams.
• Collaborate with HR and IT teams to ensure smooth system operations and user satisfaction.
  Qualifications