F&B Assistant

at  OCallaghan Collection

Job Ref: OCC3016
Branch: Pen and Player
Location: Pen and Player
Salary/Benefits: Competitive Salary, Free Gym, Free Meal
Contract type: Permanent
Hours: Part Time
Shift pattern: Varied
Hours per week: 20
Posted date: 10/05/2024
Closing date: 12/06/2024

ABOUT US:

Nestled within the heart of Dublin, Pen and Player is a luxurious new cocktail bar set to elevate the city’s nightlife scene. We’re seeking a dynamic and charismatic Cocktail Bar Host to join our team and create memorable moments for our guests.

REQUIREMENTS:

• Proven experience as a food and beverage assistant or similar role
• Acknowledge the pivotal purpose of health and safety protocols in a hotel environment.
• Provide a superb guest service and have excellent people skills.
• Excellent attention to detail in delivering customer care standards.
• Be able to work as part of a team and on own initiative.
• Be available and flexible for early starts and late finishes, weekends and bank holidays
  Pen and Player Cocktail Bar is Dublin’s premier cocktail destination at 3-4 Harcourt Street, Dublin 2. Indulge in our meticulously curated range of exquisite cocktails, premium spirits, and fine wines. Elevate your experience with a gourmet light bite menu tailored for the most discerning tastes

ROLE INFORMATION:

As our Cocktail Bar Host, you’ll be the face of our establishment, embodying warmth, sophistication, and genuine Irish hospitality. You’ll greet guests with a smile, seamlessly guide them to their tables, and ensure their experience exceeds expectations. Your passion for mixology and deep knowledge of our cocktail offerings will enhance the guest experience, while your impeccable customer service skills will leave a lasting impression.

ROLE INFORMATION:

• Customer Service: Provide exceptional service to guests, greet customers, take orders, and assist with menu choices.
• Order Management: Efficiently manage orders, communicate with kitchen staff, and ensure timely delivery of food and beverages.
• Knowledge of Menu: Have a thorough understanding of the menu items, including ingredients, specials, and any allergens, to assist guests with their choices.
• Table Maintenance: Set up and clear tables, maintain cleanliness, and ensure a pleasant dining environment for guests.
• Upselling and Recommendations: Suggest additional items, specials, or beverages to enhance the guest experience and increase sales.
• Billing and Payment: Handle billing accurately, process payments, and provide assistance with any guest inquiries related to their checks.