F&B Infrastructure Manager

at  National Trust

INTERNAL APPLICANTS ONLY PLEASE

We’re seeking a Food & Beverage Infrastructure Manager to join the National Trust team. With solid knowledge of F&B operations, you’ll collaborate with the team and Project Managers to shape café designs, equipment standards, and sustainable project delivery.
You’ll create detailed café refurbishment plans and financial appraisals with Area Managers and the Commercial Project team. Working closely with equipment suppliers and our sourcing and product development teams, you’ll ensure our equipment align with our F&B goals. You’ll also contribute to our Design guides and frameworks, supporting sustainable practices and new initiatives.
You’ll oversee the allocation and spending of the F&B reserves budget, ensuring the best value alongside key stakeholders.
What it’s like to work here:The F&B Central Operations team are hardworking and dedicated. Focused on compliance, consistent operating standards, and training, we support the safe and efficient delivery of food & beverages across the Trust. Our team shapes policies and creates frameworks that empower teams to provide an exceptional F&B experience to visitors.
Your contractual location will be our head office in Swindon and there’ll be an expectation for you to attend the office. However, there’s flexibility on where you’re based at other times. You’ll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.
What you’ll be doing:With autonomy to support and advise project teams, you’ll work closely with the F&B and Support & Revenue teams to ensure investments align with our broader organisational strategy. This specialised role requires expertise in F&B design principles, equipment, buying behaviours, and operational delivery.
You’ll create and review frameworks and toolkits that guide capital investment in our outdoor spaces, ensuring outlets are accessible, safe, and well-built. Collaborating with General Managers, Estate Managers, and the S&R team, you’ll help maintain a unified and coherent approach to activities in these areas.
You’ll partner with internal and external stakeholders to identify opportunities and secure funding as we develop new approaches and expand our outdoor offerings.

Who we’re looking forYou can view the full role profile for this role in the document attached. You don’t need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. But we’d love to hear from you if you’re able to:

• Collaborate to ensure capital investments follow our design guide and meet legal and National Trust standards
• Build strong relationships and effectively support project and operational stakeholders through positive influence
• Provide structure and timely support for complex commercial investments, working within our matrix organisation to coordinate multiple projects across the country
• Develop frameworks and toolkits that empower teams to support investments and third-party partnerships, enhancing the National Trust’s presence in outdoor spaces
• Use insights and emerging trends to inform our operational designs and shape offerings that resonate with diverse audiences
• Communicate clearly and confidently, both in writing and speaking

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw to 29/11/25

• Collaborate to ensure capital investments follow our design guide and meet legal and National Trust standards
• Build strong relationships and effectively support project and operational stakeholders through positive influence
• Provide structure and timely support for complex commercial investments, working within our matrix organisation to coordinate multiple projects across the country
• Develop frameworks and toolkits that empower teams to support investments and third-party partnerships, enhancing the National Trust’s presence in outdoor spaces
• Use insights and emerging trends to inform our operational designs and shape offerings that resonate with diverse audiences
• Communicate clearly and confidently, both in writing and speakin