Fabric Shop Customer Service Expert

at  The Cloth Shop

Basic Tasks:

• Greet and assist customers with fabric selection in a friendly and knowledgeable manner.
• Cut, prepare, and package online orders.
• Cut, fold, and package fabric bundles and kits.
• Help create in-store displays.
• Complete light cleaning duties.
• Other administrative duties, as required.

Requirements:

• Customer service experience.
• Sewing experience.
• Teamwork approach, flexibility, and ability to work independently.
• Attention to detail, organized.
• Community-minded, friendly, and knowledgeable.
• Self-starter, task oriented.
• Communicates well.
• Comfortable working with iPad, Mac, Google Suite (Gmail, Sheets, Docs).

Preferences:

• Leadership skills and/or experience.
• Experience with Shopify and/or e-commerce platforms.

Perks:

• Work in the vibrant, creative, and inspiring community of Granville Island.
• Join a community with the BEST customers and meet people from all over the world
• Play with colour and fabrics in an inspiring environment.
• Staff discount on fabrics and supplies.
• Flexible schedule.

Hours:

• 14 to 24 hours per week
• Must have weekend availability.

Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 14 – 24 per week

Benefits:

• Casual dress
• Store discount

Schedule:

• Day shift
• Every Weekend
• Holidays
• Monday to Friday

Work Location: In perso

• Greet and assist customers with fabric selection in a friendly and knowledgeable manner.
• Cut, prepare, and package online orders.
• Cut, fold, and package fabric bundles and kits.
• Help create in-store displays.
• Complete light cleaning duties.
• Other administrative duties, as required