Facilities Coordinator

at  Avant

About Avant
Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.
Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.
As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.
About Avant
Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. It was established by a small group of doctors in 1893, who wanted to “protect themselves from actions arising out of the practice of medicine”.
Avant now represents 82,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.
As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our members, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.
The commitment to members and the profession from our ~950 staff has resulted in over 50% of Australia’s doctors choosing to be Avant members, delivered annual revenues of $445 million and net assets of ~$2 billion.
About the Role
This role has varying responsibilities, and you will be working with the Facilities team to provide excellent customer service to all our internal and external customers, as well as looking to optimize the physical aspects of Avant’s premises to ensure a safe, comfortable, functional, and inspiring workspace for all staff, visitors, members, and contractors.
This role is tasked with providing Reception/Concierge coverage, and Facilities administration duties to ensure all aspects of the office run smoothly.
Due to the client facing nature of this role, it is required you always wear business attire.

• Provide friendly and efficient Customer Service to all stakeholders through timely written and verbal communication in response to facilities requests and queries.
• Co-ordinate the provision of planned and reactive maintenance services including but not limited to air conditioning, security, lighting, power, plumbing and other facilities management services.
• Asset management and WH&S focus for Facilities operational infrastructure
• Ensure contractors are compliant with WH&S requirements/ Public Liability
• First Response oversight for providing training of Premises related Fire Wardens
• Positively promote facilities management related activities and ensure activities are undertaken in line with policy.
• Ongoing review, accurate workflow documentation of processes with goal of best practice and continuous improvement