Facilities Coordinator

at  Westpac Rescue Helicopter Service

ABOUT US

The Westpac Rescue Helicopter Service is a not-for-profit organisation providing world class aeromedical, search and rescue services to those in need 24/7. The Service has 50 years of proud history, and operates from three bases in NSW (Tamworth, Belmont, Lismore) in addition to a Head Office and Deep Level Maintenance (DLM) facility based in Broadmeadow NSW. With a clear vision for our future – to be Australia’s leading Aeromedical and Rescue Service provider, we know the key to success is a motivated, trained, and empowered team operating within a culture of professionalism and accountability.

Key responsibilities will include:

• Acting as the first point of contact for facility-related issues, ensuring clear communication
• Coordinating planned and reactive maintenance activities
• Managing small projects, such as office relocations and system rollouts
• Liaising with base stakeholders to minimise operational disruptions during maintenance
• Maintaining accurate records of maintenance schedules, safety inspections, and equipment logs
• Managing the access control system, ensuring security protocols are upheld
• Coordinating and manage contractors, ensuring adherence to policies and timely job completion
• Overseeing the company motor vehicle program, including fleet tracking and maintenance
• Act as the Deputy Chief Warden for the Broadmeadow site, contributing to emergency plannin

To be considered for this role, you will have:

• Driver’s licence
• 1–2 years of experience in a similar role
• Proficiency in facilities management software (e.g., Maintain X) or other scheduling tools
• Basic knowledge of WHS legislation, building systems (HVAC, electrical, plumbing), and contractor management
• Strong skills in Microsoft Office (Word, Excel, Outlook)
• Excellent communication skills, passionate about our purpose, and enjoy supporting our organisation to achieve success
• Tertiary qualifications in a related field, e.g. facilities, property or project management (desirable)
• Ability to travel to other bases as require