Facilities Maintenance and Support Worker

at  Global Relay

WHO WE ARE:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

PHYSICAL REQUIREMENTS:

• Lift and carry 50Lbs, and has prolonged periods of standing
• Climb ladders and work from them
• Work with power tools such as drills, saws, pressure washers
• Work with hand tools such wrenches, sockets, screwdrivers, pliers

YOUR ROLE

This position provides facilities support of Global Relay’s mission critical data center facilities, server environments and related infrastructure. This includes specification, installation, maintenance and testing of mechanical equipment, electrical equipment, server and storage systems within established standards, as well as development and maintenance of data center support systems such as automated system provisioning, asset tracking, space planning, cable management, equipment monitoring and maintenance.
Primary focus of this position is around facilities support, including electrical, HVAC, and building maintenance and repairs. Activities require timely troubleshooting of hardware including servers, mechanical systems, electrical systems and use of monitoring application software and operating systems to monitor, diagnose and resolve unique, non-recurring problems. These responsibilities require independent and team-based analyses, initiative and good judgment, communication and problem solving while working with little supervision.
This role is primarily facilities related.

YOUR RESPONSIBILITIES

• Ensure facility is maintained to highest standards possible to ensure 100% uptime is achieved
• HVAC systems maintenance, filter replacements, motor swaps, cleaning and inspections
• Daily, weekly and monthly inspections of facility, logging of results, and planning of repairs and maintenance
• Electrical system inspections, testing and documenting
• Receiving, unpacking, assembling, racking and cabling of servers, storage systems and related components
• Ability to lift and move large and awkward equipment safely
• Light fabrication, metalwork and construction as part of facility expansion and changes
• Building maintenance including; pressure washing, painting, basic repairs of doors and hardware
• Assist operations staff with the installation, configuration and ongoing usability of servers, storage systems, peripheral equipment and software
• Maintain a well-organized list of inventory of all equipment and parts
• Perform rotating shift coverage to meet all support needs as needed
• Willing to do shift work, including night shifts and emergency coverage as needed
• Liaise with contractors to ensure system availability and highest standards of work are upheld
• Assist in ongoing facilities improvements
• Assist in 3rd party technical audits as needed
• Management of storage spaces and hardware and equipment storage
• Waste Management of packing materials and refuse produced as part of facility operations
• Destruction of decommissioned IT equipment prior to disposal
• Basic janitorial tasks as required, loading recycling bins, wiping down of surfaces, etc.