Facilities Management (FM) Assistant (Office for Students)

at  Office for Students

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

ABOUT THE ROLE

As an FM assistant, you will often be the face of the OfS for staff and visitors to our Bristol site, taking on a variety of duties to ensure that our offices, facilities, and equipment are operating safely and effectively. From handling front-of-house services and setting up meeting rooms through to addressing potential health and safety issues, you will be part of a team who are passionate about their work. While some maintenance activities will be planned, the team also work reactively, responding quickly to issues as they emerge. This means every day will present you with a range of challenges, and you will have the scope to work closely with colleagues from all departments.

What is required to succeed in the role? To make the most of this opportunity you will need:

• exceptional customer service and communication skills, with the ability to engage with others through email, telephone, and face-to-face
• the ability to problem solve and identify when something needs to be done and react accordingly
• to be able to listen, take directions and provide feedback
• to be a team player who is friendly, personable, and keen to respond to work requests
• good organisational and IT skills
• ability to prioritise your own tasks
• a good basic level of numeracy and literacy
• ability to safely assess and move loads (training will be given