Facilities Manager - (BC Based - Onsite)

at  Mainframe Studios

At Mainframe Studios, we’re creators first. We eat creative and technical challenges for breakfast and come back for more. We’ve been doing this for 25+ years, and we’re still going strong. From our artists to our technical and production folks, everyone is passionate about collaborating on some kickass projects. With partners like Mattel, Netflix, DreamWorks, Sony, Silvergate, and Nickelodeon, it’s no wonder we’ve established ourselves as a creative force to be reckoned with.
In crewing our shows, Mainframe Studios values the strength in the diversity of backgrounds, lived experiences, and identities. We welcome and encourage applicants who bring new perspectives and experiences to our teams. We strongly encourage people from BIPOC, LGBTQ2S+, and indigenous communities and those with diverse abilities to apply.
WE WANT YOU (and your mad skills)!
The Facilities Manager is responsible for supporting the Director of IT and Facilities in managing the facility’s day-to-day operations. This role involves a combination of administrative duties, facilities management, and supporting the Facility Production Assistants (FPAs). The successful candidate will ensure efficient and effective operation of the facility, maintain a high standard of customer service, and contribute to a safe and productive workplace.
This position is full-time in studio role.

• Administrative Support:
• Manage phone systems, redirect calls, take messages, and answer inquiries.
• Handle local and international courier administration.
• Greet clients and visitors and manage front desk operations.
• Perform filing and data entry tasks.
• Manage petty cash, credit cards, and other financial tasks.
• Uphold a cohesive and uniform corporate aesthetic across the facility.
• Participate in Culture Club meetings and planning sessions.
• Facility Management:
• Liaise with building management and landlords regarding maintenance issues.
• Be reachable in non-working hours in case of building emergency.
• Ensure timely resolution of customer concerns such as security, HVAC, and ergonomics.
• Coordinate internal office movements, including setting up workstations.
• Maintain and manage facility archiving and records storage.
• Administer facility asset tracking (e.g., office furniture, keys).
• Oversee security system management and coordinate fire warden programs.
• Oversee craft services, including sourcing new caterers.
• Support to Facility Production Assistants (FPAs):
• Train and mentor new Facility Production Assistants.
• Task manage the FPA group and provide support as needed.
• Use ticket systems to resolve facility-related tickets.
• Health and Safety:
• Chair the Occupational Health and Safety Committee.
• File WorkSafe BC incidents, and reports for WCB claim requests.
• Ensure compliance with WorkSafe guidelines, and fire and company safety protocols.
• Vendor and Budget Management:
• Establish and manage major vendor corporate accounts for office supplies, equipment, and services.
• Manage department spending to the approved budget and assist in budget creation.
• Event and Project Coordination:
• Coordinate company events and community outreach for local discounts.
• Support environmental and sustainability initiatives within the facility.Interacts respectfully and professionally with colleagues, other staff members, partners, and clients.