Facilities Manager

at  Forest Holidays

We have an exciting opportunity available for a Facilities Manager to join our Thorpe team working on a full time permanent basis, 40 hours per week, 5 days out of 7. In return we will offer you a competitive salary of £28,995 per annum, a place to develop your skills as part of the management team in a thriving company and the chance to work in some of the UK’s most stunning forest environments.
If you are truly passionate about creating wonderful guest experiences, love the outdoors, and want a genuinely different career, you have come to the right place. At Forest Holidays, our purpose is to create authentic experiences in Britain’s amazing forests, connecting people, nature, and local communities.

As part of the location management team and reporting to the General Manager, the Facilities Manager role is to deliver an exceptional holiday to our guests. Responsible for the overall appearance and maintenance of the location, the cabins and the hot tubs.

Responsibilities include:

• Accountable for ensuring our Health and Safety process and procedures are carried out and properly recorded, and that all team members on location are properly trained as required.
• Accountable for all processes and procedures regarding our hot tubs, carrying out regular audits and feedback of scores and comments regularly to your team.
• Management of both the exterior and interior maintenance and décor of the cabins, ensuring everything is in excellent working order.
• Management of bike fleet and bike hire centre.
• Ensuring the Facilities Team are supported and motivated, given regular performance reviews and adequate training in their role.
• Management of guest feedback through “Plant Your Feedback” (our guest feedback platform) ensuring comments and scores are regularly shared with your team
• Management of a Planned Maintenance Tracker to ensure all equipment is regularly serviced within budget.
• Manage departmental budget and work with the rest of the management team to utilise revenue opportunities on location.
• Duty Manager responsibility, including deputising for the General Manager in their absence when required.

As our Facilities Manager we can offer you:

• 15% annual bonus available on personal/company performance
• Save on cabin breaks - pre-book a break with up to 20% off or travel last minute for just £75 a cabin.