Facilities Manager (Hard FM)

at  Torus Group

Join us as a Facilities Manager at Torus Group! This is a permanent role based in Warrington with occasional travel to other locations.
As the Facilities Manager, you’ll ensure our office estates are modern, compliant, and efficient, supporting staff productivity and safety. You’ll collaborate with colleagues and the central procurement team to oversee FM contracts and deliver the Group-wide accommodation strategy.
With significant experience in facilities management within large organisations, you’ll manage teams and budgets, act as the main contact for staff, suppliers, and contractors, and handle day-to-day operations.
Your responsibilities include implementing policies, engaging with suppliers, minimising workplace hazards, managing budgets, supporting office projects, ensuring compliance with safety regulations, and promoting energy efficiency.
Your leadership will enhance business performance by creating a safe, integrated, and comfortable environment for staff and visitors.

SKILLS & EXPERIENCE:

• Level 4 qualification in Facilities Management or extensive equivalent experience at senior level managing Hard FM services for a similar size organisation.
• Degree level or equivalent in a related discipline, or extensive FM or contract management equivalent experience at senior level
• IOSH Managing Safely qualification or relevant demonstratable experience.
• NEBOSH Diploma, equivalent or demonstratable experience
• Evidence of and commitment to continual professional, leadership and personal development.
• Significant experience in a facilities managerial position within a large, multi-office organisation at senior level.
• Knowledge and experience of operational delivery and assurance requirements, that has been gained through extensive and relevant experience, including the implementation and management of work programmes and suppliers at Senior level.
• Experience of developing, implementing management reporting tools / dashboards and key performance indicators.
• Able to demonstrate a sound knowledge of relevant building regulations and FM compliance.

• Responsible for all hard services facilities subject matters and provide guidance and advice to the wider business and management teams.
• Support the implementation of the Accommodation Strategy across the Group and support the embedding of the office standards review.
• Planning, policy setting, reviewing, and implementing effective FM procedures, document control in line with appropriate management systems, development of specifications and the evaluation of innovative technologies.
• Provide technical advice and guidance to the wider group on the design and operation of building services and systems and on wider facilities management issues.
• Provide expertise and ensure adherence to best practice in the opening and closure of offices within the Group.
• Lead and manage the office estate register and ensure that this is maintained, updated, and always remains current to support operations.
• Lead and manage energy efficiency reporting and initiatives for office premises such as the annual Shift Assessments.
• Ensure that office sites are managed and supported in an efficient and timely manner and maintained in a condition appropriate to their use.
• Ensuring that Premises Health and Safety requirements are understood and that they are being adhered to.
• Project manage and lead corporate office related projects and provide advice and guidance to managers overseeing such projects.
• Support the Head of Compliance and Building Safety on all FM business planning activities and contribute to corporate planning at a strategic level on building related matters.
• Work with Health Safety and Environment and Asset team specialists to reduce energy use and carbon emissions across the Group and ensure that we comply with all environmental regulations.
• Maintain and manage accurate files relating to FM functions and contracts for the building/s for legislation and core works.
• Manage and monitor contractor’ working in the office environment and maintain maintenance schedules.
• Reviewing incoming invoices from suppliers and ensuring discrepancies are closed out.
• Undertake regular building inspections to Torus Offices with the H&S team and take proactive action on any issues that may arise.
• Ensure all surveying / inspection, servicing and maintenance programmes are coordinated in an effective manner with other teams and that proactive solutions are implemented to ensure effective planning and delivery.
• Work with the Procurement team in the procurement of Hard FM service contracts, consultancy support and works contracts in accordance with the Group’s procurement policies.
• Continuously improve the scope and quality of service delivery standards.
• Develop and deliver services to an agreed SLA (supporting Performance Indicators) for the FM function.
• Work with Group Health, Safety and Environment specialists on the development and implementation of quality standards.
• To demonstrate a pragmatic and ‘can-do’ attitude to find solutions.
• To hold budgetary responsibility and accountability for Facilities management, ensuring efficiency and control.