Facilities Manager

at  Jupiter Construction Ltd

JOB DESCRIPTION

Are you an experienced Facilities Manager looking for a new role with excellent progression and reward opportunities?
A forward-thinking company with a strong culture and values, we require a dynamic, enthusiastic and experienced Head of Facilities Management with a strong operational background to join our expanding facilities management business to help drive our ambitious growth plans.
Working as part of our growing team and reporting directly to the Directors, the successful Head of Facilities Management will lead our entire Facilities Management team and be able to demonstrate the necessary management skills, knowledge and experience to excel in the role and drive team performance.
We are seeking a motivated individual who is currently in, or has previous experience of, an operations leader/management role and ideally in the Facilities Management industry, who is keen on problem-solving and improving on efficiencies. You will have built long-lasting client relations and have a proven track record of client management and contract delivery.
We are firm believers in rewarding commitment, hard work and those that can make a difference. We want you to lead from the front, but not be afraid to get involved.

SKILLS AND EXPERIENCE

• Experience managing a team in a similar Facilities Management business as well as developing subordinates.
  · Commercial experience; with a good understanding of financial reporting including profit and loss.
  · An excellent understanding of systems with the ability to implement and train others.
  · Effective collaboration and communication skills.
  · Strong organisational skills.
  · A high level of attention to detail.
  · Be able to work within a fast paced, deadline orientated environment.
  · A keen eye for detail, quality and accuracy.

· Demonstrate professionalism at all times.

• Ability to multi-task and prioritise workloads to meet deadlines.
• Trustworthy, reliable and highly organised.
• Proactive and flexible approach to work, with a willingness to undertake all tasks required of the role.
• Adapting to changes in procedures where applicable and being happy to step outside the specific job description/role if and when required.
• Self-motivated and adaptable.
• Excellent IT literacy, ideally including experience of Job Management/FM software.
• Team player, who strives for excellence with a positive ‘can do’ attitude.

• Lead the entire FM business division, leading and developing and assisting the team
• Management of multiple blue chip clients ensuring client satisfaction.
• Ensure we meet all our contracted SLA’s.
• Produce operations reports for clients.
• Produce management reports for the directors.
• Involvement in business planning and growth strategies for the FM division.
• Identify recruitment needs as well as having an involvement in the recruitment and selection process.
• Manage any training needs and conduct employee appraisals.
  · Continually seek improvements in systems to ensure the FM division is operating as efficiently as possible.
  · Develop long lasting relationships with new and existing clients.
  · Monitor daily communications and answer any queries in a timely manner.
  · Collaborate and communicate effectively with colleagues, to promote operational excellence and an improved customer experience at every touchpoint.