Facilities Manager
at Mitie
Luton LU2 9AG, , United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 21 Jan, 2025 | Not Specified | 21 Oct, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Manage and support teams in the operational delivery of the contract requirements and services delivery in line with MITIE’s values and standards.
- Provide guidance to the site teams in delivering the SLAs in a timely manner and in accordance with the Facilities Management Agreement and Project Agreement.
- Ensuring that both budget and specification are brought in on target.
- Ensure controls are in place including audits to monitor the management and delivery of the services provided by MITIE and their subcontractors.
- Ensure appropriate contract administration and record keeping is maintained and audit records during regular site visits.
- Ensure effective programming of planned preventative maintenance, projects and lifecycle works with minimal impact on school users.
- Establish and maintain appropriate subcontract arrangements using MITIE’s subcontract documentation and ensure regular performance reviews are undertaken.
- Liaise with the Contract Manager on procurement, variations, and contract changes within the allocated Contract(s) to maximise value for money.
- Ensure compliance of all Health & Safety Legislation and procedures and assist and support audit processes.
- Maintain an interface with the client(s) on Health & Safety issues (completion of joint plans), policies and procedures.
- Liaise and work closely with the support functions and specialists in co-ordinating and assisting in their input into the Contract(s).
- Support the Business Development Team with reference to visits and operational material to demonstrate MITIE’s World Class Service.
- Conduct Team Meetings to agreed frequencies and attend all contractual meetings required by the Contract Manager.
- Produce monthly and ad hoc reports, collating and validating data and documentation. To include but not limited to FM services, additional hours, utilities, damage, lifecycle, variations, and benchmarking data.
- To provide regular and effective feedback to Account Manager on the performance management of the contract(s) for all aspects of service delivery, staff management and legal compliance.
- Act as the Authority/SPV point of contact and liaise with school representatives at regular and ad hoc meetings.
- Carry out monthly 5% helpdesk job validation to ensure correct and appropriate completion, documentation submission and quality of works.
- Validate/monitor additional hours requested by the schools ensuring accurate records are maintained and submitted in a timely manner.
- Investigate and close out complaints and address underlying issues accordingly.
- Assist in the issue of and collation of customer satisfaction surveys to ensure maximum returns achieved.
- Carry out Authorising Persons or Responsible person’s duties as necessary in line with competency levels.
- Review damage jobs to assess the cause, obtain approval signatures and maximise cost recovery across all schools.
- Deal with day-to-day staff management issues i.e., recruitment, discipline and development of the site(s) based staff as well as carrying out assessments/appraisals, capability, and grievance issues.
- Responsible for the appropriate selection, recruitment, management, training, and retention of staff in line with MITIE’s HR policy and procedures.
- Development of MITIE people and succession plans for the contract within the management of the role.
- Ensure access is provided for contractors and the contractors are always escorted if relevant DBS clearance is not available.
- Ensure all Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.
- Maintain confidentiality of sensitive information.
- To undertake any other related duties which are within the job holder’s capability, according to the needs of the business.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Other Industry
HR / Administration / IR
Other
Graduate
Proficient
1
Luton LU2 9AG, United Kingdom
