Facilities Manager

at  Royal Shakespeare Company

ARE YOU QUALIFIED TO WORK IN A FIRE SAFETY AND SECURITY ENVIRONMENT? DO YOU HAVE A BACKGROUND IN FACILITIES MANAGEMENT? DO YOU WANT TO WORK FOR AN IN-HOUSE FACILITIES TEAM, IN A CREATIVE ENVIRONMENT? ARE YOU A CONFIDENT DECISION MAKER?

We are looking for an experienced Facilities Manager to ensure the delivery of first-class facilities management and support across the RSC’s estate, helping to provide safe, secure, and effective buildings and spaces to meet the needs of the RSC, its staff/colleagues, and visitors.

Reporting to the Head of Operations, key areas of responsibility include (please see the full job description and person specification for the comprehensive list):

• Managing the delivery of facilities services across the RSC estate to maintain a safe, secure, and truly welcoming environment for everyone.
• Maintain excellent standards of service by promoting best practice across all Facilities service lines and development of Service Level Agreements (SLAs), supported by Key Performance Indicators (KPIs).
• Working with the Head of Operations on the management of facilities contracts, from tendering, to awarding of contracts through to ongoing monitoring of contractor performance.
• Management of the facilities budgets.
• Management of licensing for the RSC radios, TVs and the Performing Rights Society (PRS) for Music.
• Be the primary Person in Charge (PIC) at 39 Waterside.

To be suitable for this role, it is essential that you have the following knowledge and experience:

• Working in a support department providing excellent service levels
• Experience of managing effective teams.
• Knowledge of fire safety and security legislation and best practice
• Good presentation and comprehension skills, allowing easy understanding of written or verbal information and then being able to act upon that.
• Ability to make sound decisions under pressure (e.g. during a building evacuation)
• A methodical approach to problem solving.

It is advantageous, although not essential, if you have a background in facilities management in an arts or heritage organisation.
This is a full-time, permanent position based in Stratford upon Avon.
You will be working 35 hours per week, Monday to Friday, although the nature of the organisation means that flexibility to work outside of these hours is often required. The role is based in Stratford-upon-Avon, with travel to other parts of the RSC estate, including London. Although on-site working is essential for some aspects of this role, a number of responsibilities can be carried out remotely. So, a balance of home and on-site working arrangements is available.

• Working in a support department providing excellent service levels
• Experience of managing effective teams.
• Knowledge of fire safety and security legislation and best practice
• Good presentation and comprehension skills, allowing easy understanding of written or verbal information and then being able to act upon that.
• Ability to make sound decisions under pressure (e.g. during a building evacuation)
• A methodical approach to problem solving