Facilities Office Manager

at  Zippys Restaurant

POSITION SUMMARY:

Reporting to the Director of Engineering, this position is primarily responsible for the timely dispatch and follow up with in-house and outside service personnel to repair and maintain equipment and all aspects of the facilities. Lead all office tasks, guide the Facility Manager, Working Foreman and all MSW workers through all in-house software. Be the point of contact for the R&M Department by receiving all FCH inquiries.

PRE-EMPLOYMENT REQUIREMENTS:

• Passed a tuberculosis (TB) skin test within 5 years of start date.
• Pass a drug screening test and physical.
• Valid driver’s license and clean driver’s abstract.

EDUCATION:

• High school education or G.E.D. required

EXPERIENCE:

• Three (3) Years of experience working in a Maintenance/Engineering/Construction office
• Two (2) Years of work order experience
• Proficient in Microsoft Office applications

DESIRED SKILLS:

• Good communication (oral and written) and listening skills
• Good interpersonal skills (ability to develop interdependent relationships)
• Self-development skills (desire and ability to learn)
• Organizational skills (ability to coordinate multiple tasks/activities, ensure smooth and balanced work flow, and meet due dates); good time management skills and habits
• Problem-solving/decision-making skills (ability to handle operational, staff, and customer problems on a timely basis); sees problems as opportunities for growth; is persistence in resolving an issue
• Team building skills (ability to get team members to work cooperatively and collaboratively)
• Analytical skills (ability to understand numerical reports and connect them to actions to take to make improvements)

Desired Attributes:

• Self-awareness (willingness to do introspection and identify areas of improvement)
• Self-directness (initiative and proactive-ness)
• Self-responsibility (accountable for oneself)
• Action-oriented to get the job done and obtain tangible results
• Constructive attitude

DISCLAIMER:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

• Input and distribute work orders received by work order system for equipment and facilities in the priority order of importance to the operations and follows up through completion. Collecting daily data to complete a monthly Labor Analysis Report.
• Collects all repair and maintenance requests, establishes a priority order and dispatches in-house staff every morning. Maintains history of completed work.
• Input personnel, hours and material costs after completion.
• Handles emergency calls as they are received. Contact outside service companies as needed.
• Monitors scheduling to minimize overtime without compromising service and maintains record of all overtime.
• Provides feedback to departments through the Facilities Manager and Working Foreman on observed inefficiencies.
• Follows up to ensure jobs are completed satisfactorily and reschedules incomplete work.
• Assists in gathering information and estimates for repair projects.
• Conduct informational quarterly meeting for 20 staff members
• Perform on-going training for all programs to all staff members
• Create floor plans for all FCH Enterprises, INC. facilities using the Visio software.
• Assist in all renovation projects with the construction and R&M schedule, agenda and taking minutes during the OAC meetings.
• Assured all DOH, Fire and wastewater inspections are scheduled with all of FCH locations.
• Continued training with all Zippy’s operations Managers, Pomaika’i Ballrooms, ACE Catering and FSI International on all R&M activities, WO system and PM repairs.
• Assigns and schedules the preventive maintenance program for each trade and all of our locations with each Manager.
• Maintains and tracks an inventory of spare equipment and parts.
• Maintains record of equipment currently at locations and pieces disposed of
• Maintains an inventory of frequently replaced parts.
• Researches into equipment or tools as needed, and places orders for same as directed.
• Prepares purchase orders for all equipment, tools, material or services, obtains approval for the same and places the order and coordinates payment with Accounts Payable.
• Follows up when needed to ensure that the ordered product or service is received when expected and notifies those who need to know of this date.
• Maintains records for equipment and large tools (i.e. model number, serial number and warranties.)
• Tracks purchase and distribution of staff tools and ensures their proper return upon employment termination.
• Keeps the Director of Engineering informed on the status of all jobs
• Picks up supplies as required