Facilities Service Desk Supervisor

at  Sodexo

Job Introduction
Facilities Service Desk Supervisor
Flexible Location, Ireland
Join Sodexo as a PPP Team Lead and Coordinator, where you’ll play a vital role in managing and coordinating customer service functions and supporting the day-to-day administrative operations for our Public-Private Partnership (PPP) contracts across Ireland. This is an opportunity to drive efficiency and support client satisfaction within the Schools and Universities segment, making a difference in educational environments across the country.
As part of a committed team, you’ll ensure smooth site-based operations, coordinate helpdesk support, and manage recruitment needs across our PPP contracts. This role is ideal for a proactive problem solver who thrives in a collaborative setting and is ready to make a positive impact every day.

Assist the Contract Manager with key administrative tasks and project updates.
Coordinate site schedules and provide support to site-based Facilities Managers.
Cover the helpdesk for PPP contracts, managing inquiries and ensuring a responsive service.
Support recruitment activities for various contract needs across multiple sites.
Maintain accurate project records and manage multi-site responsibilities.
Uphold health, safety, and compliance standards as per statutory and company requirements.
Foster a professional, solution-oriented image to clients, staff, and colleagues.