Facilities Team Leader

at  Torbay and South Devon NHS Foundation Trust

Reporting to our Facilities Help Desk Manager, this is 1 of 3 posts providing service cover from 0600 hours – 2000 hours, 7 days week on a rota basis.

These posts support the day-to-day management of c70 WTE Facilities Staff and are key posts which are vital to supporting patient flow, maintaining the Trusts Cleaning and Infection Control Policies and ensuring a clean and safe environment for patients, staff and visitors.

• Communicate effectively with staff at all levels within our organisation, with patients and external suppliers
• Participate in meetings as required e.g. weekly team meetings, monthly team meetings and weekly operational management team briefings as required
• Assist the Workplace Division by providing an effective cascade of information to all Facilities Services staff
• Maintain good handover processes to supervisor colleagues as part of the working rota
• Support the implementation of our Trust’s complaints policy, overseeing complaints and compliments relating to the service and participating in

investigations as required

• Respond positively to external inspections, such as unannounced CQC or Environmental Health attendance, recognising when to escalate issues to line managers

As an integrated care organisation, the Trust’s purpose is to provide safe, high quality health and social care at the right time, in the right place to support the people of Torbay and South Devon to live their lives to the full.
The Workplace Teams underpin the provision of clinical services, employing approximately 600 staff, delivering support services across all sites within the Trust.

We need all Workplace staff to own and live our organisational values and we not only recruit based on qualifications and experience – we recruit individuals who possess and demonstrate the behaviours which underpin our Trust’s and the Workplace Teams core values:

• Working together for people
• Commitment to quality care
• Compassion
• Improving lives
• Everyone counts
• Respect and dignity

JD attached.
Reporting to our Facilities Help Desk Manager, this is 1 of 3 posts providing service
cover from 0600 hours – 2000 hours, 7 days week on a rota basis. These posts
support the day-to-day management of c70 WTE Facilities Staff and are key posts
which are vital to supporting patient flow, maintaining the Trusts Cleaning and
Infection Control Policies and ensuring a clean and safe environment for patients,

staff and visitors.

• Communicate effectively with staff at all levels within our organisation, with

patients and external suppliers

• Participate in meetings as required e.g. weekly team meetings, monthly team

meetings and weekly operational management team briefings as required

• Assist the Workplace Division by providing an effective cascade of information

to all Facilities Services staff

• Maintain good handover processes to supervisor colleagues as part of the

working rota

• Support the implementation of our Trust’s complaints policy, overseeing

complaints and compliments relating to the service and participating in

investigations as required

• Respond positively to external inspections, such as unannounced CQC or

Environmental Health attendance, recognising when to escalate issues to line
managers

Please refer the Job description for details