Facility Security Officer

at  Multnomah County OR

Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$27.64 - $33.85 Hourly
Department:
Sheriff
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
October 04, 2024
The Opportunity:
Overview
Are you a focused, conscientious, and reliable candidate with strong customer service skills? Do you have a desire to ensure County facilities are safe and accessible for everyone? If you communicate clearly, reason effectively, and are ready for a new career, please consider this opportunity.
Join the Multnomah County Sheriff’s Office (MCSO) and become part of a dynamic team where your commitment to justice and community safety can make a real difference. We are seeking individuals who are dedicated to serving the community, passionate about helping others and inspired by a strong sense of purpose. MCSO is committed to fostering a diverse and inclusive workforce and investing in professional development opportunities throughout your career.
To learn more about our agency, please watch our video:
Join Our Team
Our Facility Security Unit (FSU) is currently hiring multiple Facility Security Officers (FSOs). As an FSO you will be one of the first staff members to welcome people into the various facilities we serve, and will be responsible for keeping our facilities, staff, and community members safe. The FSU is a team of uniformed staff who operates 24 hours per day, 7 days a week. Telework arrangements are not available for FSOs.

What it means to be an FSO:

• You will be responsible for an assigned post where your duties will include, but are not limited to; regulation of access to County facilities and facilitating a safe and secure space for County business to be conducted.
• Monitor alarm systems and respond to fire, duress, and other alarms inside the facility while demonstrating proficiency in essential, modern security equipment and techniques.
• Participate in coordinated public safety activities with law enforcement and corrections personnel.
• Accept bail funds, take clothing exchanges, issue property releases, maintain visitor files, keep daily logs, write incident reports, and testify in court hearings as required.
• Use excellent communication and customer service skills to provide information about access to the justice system, jail operations, and community resources (emergency housing, food, clothing, medical care).
• As a uniformed member of the MCSO team, you may be asked to respond to a variety of emergencies, intervene with members of the community who are in mental health crisis and/or address those who are being disruptive. MCSO provides conflict management training with a focus on communication and de-escalation techniques, in addition to defensive tools and techniques.

The successful candidate will:

• Be able to multi-task and be flexible with interruptions to work flow.
• Work well under pressure, manage a high volume of foot traffic, and handle confrontive individuals.
• Be a great team member and be flexible to changes in work locations and shifts if and when necessary to ensure safety needs, access to facilities, and County services are met.

During the one-year trial service period, applicants will participate in the FSU field training program where they will learn to work all posts and facilities the FSU serves. Because the work of MCSO is 24/7, you will be scheduled to work a variety of shifts, including weekends and holidays. In addition to regularly scheduled shifts, overtime may be required to ensure adequate staffing is available to maintain public safety in our facilities. After completing the trial service period, regular shift and day off assignments are determined by an annual seniority bid process.
We anticipate keeping this recruitment open for three (3) weeks but may close this recruitment early if a sufficient number of candidates are received. We will start reviewing applications and inviting qualified applicants to start the testing process right away, so apply early!
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying. Please be clear and specific about how your background is relevant.

Required Minimum Qualifications/Transferable Skills*:

• Minimum of two (2) years combination of work/volunteer experience, military service and/or post high school education.
• Must be at least 18 years of age.
• Must possess, or have the ability to obtain, a valid driver’s license by first day of employment.
• Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational, and employment history.

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Familiarity with personal computers.
• Customer service experience in high volume environments where communication skills, empathy and patience are required to achieve the goals of customers within the mission of the organization.
• Additional training or experience in public safety, law enforcement, building security or a social service related field (i.e. experience as a police reserve and/or college level course work in criminal justice, sociology, psychology, or communications).
• Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation
The Application Packet:

You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

• A completed online application.
• Responses to any and all questionnaires that are sent to you after submitting your online application.
• If you are interested in requesting veterans’ preference, please be prepared to submit your DD214 and veteran disability verification forms electronically when requested during the online application process.

Note: Please contact the recruiter as soon as possible if you experience any complications when applying. The application should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials will determine your eligibility to advance in this recruitment process.

After You Apply:

• Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section. You must complete these tasks or actions before the job posting closes.
• Check both your email and Workday account for updates regarding this recruitment.
• Internal Candidates: After you have hit “submit” on your application, check your Workday inbox, and complete the Veterans Preference Questionnaire prior to application deadline (if you don’t complete this questionnaire your application is not complete and will not be received).

The Selection Process: For details about how we typically screen applications, review our
overview of the selection process

page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications.
• Virtual Personal History Questionnaire.
• Virtual Written Proficiency exam (we anticipate having this part of the recruitment process concluded by the end of October; in order to stay active in the process candidates are expected to complete assessments in a timely manner).
• Virtual Suitability exam, including initial records check.
• Background, reference and education checks (Personal History Statement completed online).
• All hire offers are contingent upon successful completion of a psychological evaluation and physical exam.

Additional Information:
Only apply once for this opportunity. The eligibility list created from this recruitment may be used to fill future full-time, part-time, temporary, limited-duration, and on-call positions.
Salary: $27.64-$33.85 per hour
Type of Position: Hourly, overtime eligible, represented by the AFSCME Local 88 union.
Schedule: Positions are full-time (40 hours per week), staffed 24 hours a day, 7 days a week. Shifts (day, swing and graveyard) are assigned through a seniority-based system after completing a trial service period. Newly hired employees are likely to work Saturdays, Sundays, holidays and will be trained on all shifts. In addition to regularly scheduled shifts, overtime may be required to ensure adequate staffing is available to maintain public safety in our facilities. FSOs are considered essential employees during inclement weather, emergencies, pandemics and disasters. This is an in-person position and teleworking is not an option.
Benefits: Multnomah County offers a generous benefits package. For more information about our benefit offerings, please click on the following link:
https://multco.us/benefits/new-employee-benefits
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the
Disaster Service Worker Information
page.
Diversity and Inclusion: At Multnomah County, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The
EEO Know Your Rights poster
is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our
veterans’ preference page
for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter:

• A completed online application.
• Responses to any and all questionnaires that are sent to you after submitting your online application.
• If you are interested in requesting veterans’ preference, please be prepared to submit your DD214 and veteran disability verification forms electronically when requested during the online application process