Family Learning Support Officer (7178)

at  Norfolk County Council

TWO POSTS | PERMANENT CONTRACTS | 37 HOURS PER WEEK | £26,421 TO £28,770 PER ANNUM (GRADE F) | COUNTYWIDE

This is an exciting and unique opportunity to join the Social, Emotional and Mental Health Specialist Resource Base (SEMH SRB) team as we look to recruit a Family Learning Support Assistant.
In this role you will promote engagement and offer support for families during their child’s placement at an SEMH Specialist Resource Base (SRB), under the direction of the Family Learning Coordinator. The role will involve travel to SEMH bases and to family homes and therefore a driving licence is required.
The SEMH SRBs are small classes attached to mainstream primary schools which provide placements to provide specialist support for children with social, emotional and mental health needs. There are nine SEMH SRBs located across Norfolk which provide high quality individualised support for children who are experiencing difficulties accessing a mainstream school environment. The centres provide an enriched learning environment which engages the children whilst supporting them to gain self-confidence and builds their self-esteem. Children attend the centres for up to four terms of support, with the family engagement vital to successful reintegration to their mainstream school.
The Family Learning Support Assistant is part of the SRB central team. The purpose of these roles is to offer emotional and practical support to parents and carers to develop resilience and engagement in their child’s learning and placement at the centre. The Family Learning Team will establish and maintain relationships with parents and carers, this will be achieved via regular contact across the week with families.
If you are skilled and experienced in building positive relationships with parents and carers, and you are passionate about supporting the inclusion of children in mainstream schools through this role, we would like to hear from you.
If you would like an informal discussion about this role before applying, please contact Family Learning Coordinator, Louise Bradley at louise.bradley@norfolk.gov.uk
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria we are looking for.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
• ‘ Norfolk Rewards’ our employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

• A payment if you refer someone you know to a hard to fill job.Tax efficient ways of getting extra pension, new bikes and electric cars.

• You can find information on our Terms and Conditions here.
  Already a Norfolk County Council employee? please apply using your @norfolk.gov.uk or @nccal.ac.uk email.
  Closing date for redeployees to receive priority consideration: 02 February 2025

Please refer the Job description for details