Family Resource Centre Team Lead

at  Easter Seals Alberta

Family Resource Lead
Are you passionate about working with Albertans with disabilities and supporting your local community? Do you have what it takes to champion our Vision to Inspire Potential, Build Community and Enrich Lives?
Easter Seals Alberta (ESA) is a provincial not-for-profit organization that has been in existence for over 70 years. Our mission is to provide services that foster inclusion, independence, and recreation for individuals with disabilities and medical conditions. We strive to ensure that the resources Albertans need for an independent and full life are available.
Easter Seals fosters a work environment that is inclusive as well as diverse, where our people can be themselves, every idea and perspective is valued to reflect the people we serve.
Reporting to the Program Manager, the Family Resource Lead will be responsible for managing and overseeing the overall success and health of Easter Seals Alberta’s programs. This position requires a strong background in leadership, with proven experience in managing teams, developing staff, and driving program excellence. The ideal candidate will have a solid track record of past management roles, demonstrating the ability to lead, mentor, and inspire a diverse team while ensuring the effective delivery of programs.

REQUIRED QUALIFICATIONS

• A degree in Business, Education, Social Work or Psychology or related field, or equivalent experience would be ideal.
• Minimum of 3 years experience in a leadership role is a requirement for this position
• Proven experience in staff management and development.
• Experience with the PDD and FSCD services is an asset.
• Experience working with individuals with diverse ability levels is an asset.

SKILLS AND COMPETENCIES

• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Experience working with diverse cultures and groups of people.
• Knowledge of community resources and program evaluation techniques.
• Ability to respond effectively to the needs of families and individuals we serve.
• Kind and compassionate, human centered approach.
• Proficiency with data management and reporting.

RESPONSIBILITIES

• Embrace a culture of continuous learning and development to ensure all individuals, families, professionals, and the ESA team have access to the most current information and resources.
• Provide individuals, families, and professionals with family centered care through empathy, compassion, and understanding. Consistently ensuring a high degree of service and support.
• Communicate appropriately and effectively with all team members. Encourage, support, and empower all team members to be the best version of themselves.
• Respect and follow office procedures, policies, and protocol.
• Support diversity, equity, inclusion, and social justice practices and principles into the organization.
• The ability to adapt individual behaviour and go above and beyond to support emergent needs internally with colleagues and externally with families.