Family Resource Coordinator - Financial Navigator

at  SickKids

ABOUT SICKKIDS

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.
Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

FAMILY RESOURCE COORDINATOR - FINANCIAL NAVIGATOR

Do you enjoy helping others and have a strong customer service orientation? Are you looking for a rewarding position in a fast-paced environment where you can utilize your administration, time management and communication skills? Do you have experience connecting patients and families to programs and/or services? If you are interested in contributing to the amazing care that SickKids provides, then we have a position for you!
We are seeking a Financial Navigator to join our Medical-Financial Working group which has been working to develop a Financial Navigator Program for the Neonatal Neurodevelopmental Follow-up (NNFU) clinic at SickKids.
The candidate will be involved in a research study aiming to trial the new Financial Navigator Program in the NNFU. The program will be flexible, and family centered.

• Assist families to secure financial resources external to the hospital through government programs(e.g. Disability Tax Credit) and linking with community organizations and foundations.
• Assist families with tax filing, applying for benefits and financial counseling.
• Work with interdisciplinary teams to coordinate and plan responses to family needs.
• Work with community and government partners and programs to coordinate and assist families in securing resources.
• Present to Medical Financial Partnership Working Group on relevant resources and the services the Financial Navigator Program provides.