Farm & Ranch Manager - Innisfail - Central Alberta Co-op

at  Central Alberta Coop Ltd

JOIN OUR TEAM AT INNISFAIL HOME CENTRE!

Do you have a strong interest in agricultural retail operations and delivering great customer service? If so, Innisfail Home Centre presents the perfect opportunity for you! We’re currently looking for a Farm & Ranch Manager to join our dynamic team.
Position: Farm & Ranch Manager
Full-time: 40 hours per week. Eligible for benefits after 3 months. If you are relocating from another province, please ensure you have AB Health coverage to be covered by our plan provider.
Availability: Available to work Monday to Saturday
The Farm & Ranch Manager will be responsible for delivering world class customer service, overall operations of the farm & ranch department, including sales, gross margin, and other expenses control; store standards; ordering and inventory control; human resources relations, customer service; administrative duties, store management, merchandising displays; and maintaining cleanliness and housekeeping standards. The Farm & Ranch Manager will provide leadership to all positions within the farm & ranch department and exemplify and promote the Co-op’s branding initiatives.

• Prepare, administer and be responsible for the sales, margin, direct interest, and inventory turns of the farm & ranch department.
• Collaborate with department managers within the Central Alberta CO-OP HABS Division, to further develop business & marketing strategies.
• Provide leadership and direction to employees in accordance with company policies, procedures, programs, merchandising standards, and overall expectations.
• Encourage Team Members to be passionate about the way they present themselves, their store, the products, and their services.
• Provide leadership in employee relations, hiring, training, development, performance management, assigning duties, discipline, recognition, termination, security, union contract compliance, and administration of policy and procedures.
• Celebrate successes and foster an atmosphere of employee engagement.
• Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.
• Oversee staff to ensure work is being performed according to established standards.
• Perform additional duties as assigned by the store manager.

Who You Are: To be successful in this role, you will have:

• 3-5 years of experience in a retail environment.
• Minimum 3 years of experience leading a department or location within a retail environment. A background in Farm & Ranch retail is preferable.
• A diploma or degree in business, management, or a related field would be an asset.
• Financial literacy, able to understand budgets, margins, and scheduling.
• Able to lift products over 55 lbs. regularly.
• Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint) and POS systems.
• Excellent internal and external customer service skills.
• Demonstrated effective team leadership skills and the ability to work well within multi-generational teams.
• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Strong communication skills.
• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment.
• Ability to respond quickly in a dynamic and changing environment.
• Ability to identify measures of performance and actions needed to improve or correct performance.
• Effective leadership skills, with a strong focus on employee engagement.
• Leadership and coaching expertise, including strong facilitation, collaboration, influence, and relationship management skills.
• Managerial courage, evidenced by a strong ability to identify and address issues quickly and directly, and provide specific and actionable feedback to others.

• Superior mentoring skills and a demonstrated ability to foster the engagement and development of direct reports, challenge and stretch Team Members in meaningful ways, and build a strong, agile team.Ability to adapt to new technology, and tech savvy.