Female - Client Coordinator & Digital Marketer- Remote

at  Doodlezz India

A Client Coordinator is responsible for managing the communication and relationships between clients and the organization, ensuring that client needs are met, and projects are delivered successfully. This role involves being the main point of contact for clients, understanding their requirements, and liaising with various internal teams to ensure client satisfaction.

Client Communication: Act as the primary liaison between the client and the company, maintaining open and regular communication to understand client goals, expectations, and feedback.
Project Management: Coordinate and oversee the execution of projects for clients, ensuring they are completed on time and meet client expectations.
Issue Resolution: Address client concerns or issues promptly and effectively, and collaborate with the appropriate teams to find solutions.
Documentation: Maintain detailed records of client interactions, project progress, and agreements.
Client Satisfaction: Continuously monitor client satisfaction and gather feedback to improve services and maintain positive long-term relationships.
Reporting: Generate reports and metrics to demonstrate the success of projects to clients and upper management.